Logistics & Customer Success Specialist (Bonus Eligible)

PEOPLE PROFILERS PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

People Profilers Pte. Ltd. in Singapore is seeking a dedicated Logistics Customer Service Executive to ensure orders are processed accurately and on time, while maintaining clear communication with customers.

You will handle cycle counts, inventory reconciliation, and prepare KPI reports, contributing to audit-ready records and timely billings. This permanent role offers a competitive remuneration package, AWS + variable bonus, and a sign-on bonus in a dynamic MNC logistics environment.

Qualifications

• Diploma in Logistics or Business Admin preferred.
• Customer service orientation and teamwork are essential.
• Product and system knowledge plus MS Office skills.

Responsibilities

• Process customer orders accurately and timely.
• Submit reports according to customer schedules.
• Investigate root causes of incidents and propose improvements.
• Coordinate with customers to resolve order or shipment issues.
• Inventory management in the customer’s WMS and cycle counts.
• Ensure timely and accurate billings with supporting documents.
• Adhere to SOPs and maintain traceable records.

Skills

Customer service

Team player

Product knowledge

MS Office

Education

Diploma in Logistics or Business Admin

Job description

People Profilers Pte. Ltd. in Singapore is seeking a dedicated Logistics Customer Service Executive to ensure orders are processed accurately and on time, while maintaining clear communication with customers.

You will handle cycle counts, inventory reconciliation, and prepare KPI reports, contributing to audit-ready records and timely billings. This permanent role offers a competitive remuneration package, AWS + variable bonus, and a sign-on bonus in a dynamic MNC logistics environment.