Logistic Customer Service (Calling/Shipping Arrangement)

IL NETWORK PTE. LTD.; Singapore; On-site; SGD 33,000 - 51,000; Full time

Benefits offered by this job

Great remuneration

5-day work week

Central Region location

Job summary

IL Network Pte Ltd is seeking a Shipping Coordinator to manage customer inquiries, prepare shipping documents, monitor shipments, and coordinate with customers, forwarders, and internal teams in Singapore.

You will ensure compliance with SOPs, process invoices, and handle ad-hoc duties. Training on in-house software will be provided and a 5-day work week is offered at a central location.

Qualifications

• At least 1 year experience in shipping, logistics or freight forwarding.
• Good communication and interpersonal skills.
• Able to multitask and manage time effectively.
• Detail-oriented, organized and responsible.

Responsibilities

• Handle customer enquiries via phone and email timely.
• Prepare shipping and import/export documents.
• Monitor shipments and ensure timely delivery.
• Process invoices and billing documents on time.
• Coordinate with customers, forwarders and internal teams.
• Ensure operations comply with SOPs.
• Performing other tasks related to shipments co-ordination and ad-hoc duties as assigned by the superior.
• Training on in-house software will be provided.

Skills

Communication skills

Multitasking

Detail-oriented

Job description

Highlight :

• Great remuneration & benefits
• 5 Days Work day
• Location: Central Region

Responsibilities

• Handle customer enquiries via phone and email timely.
• Prepare shipping and import/export documents (e.g. Bill of Lading, Delivery Orders, invoices).
• Monitor shipments and ensure timely delivery.
• Process invoices and billing documents on time.
• Coordinate with customers, forwarders and internal teams on the arrangements.
• Ensure operations comply with company SOPs.
• Performing other tasks related to shipments co-ordination and ad-hoc duties as assigned by the superior.
• Training on in-house software will be provided.

Requirements

• At least 1 year experience in the shipping, logistics or freight forwarding industry is preferred.
• Good communication and interpersonal skills.
• Able to multitask and manage time effectively.
• Detail-oriented, organized and responsible.

Important Note: IL Network Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website.

IL Network Pte Ltd

EA License No: 26C3290

EA Personnel: Anthony Khoo

EA Personnel Reg No: R25158524