Logistic Coordinator

APM Terminals; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

APM Terminals in Singapore is seeking a support role for operations, focusing on administrative tasks including data entry and report generation. This role requires close collaboration with customers and the operations team to ensure smooth order fulfillment and effective communication regarding operational issues.

The ideal candidate should have experience in customer service, strong reporting skills, and effective communication abilities. The role also involves verifying vendor invoices and monitoring inventory supplies.

Qualifications

• Experience in customer service and operational support.
• Ability to generate and analyze reports.
• Strong communication skills for liaising with customers and teams.

Responsibilities

• Liaise closely with customers on order fulfillment.
• Generate KPIs and reports for customers.
• Verify vendor invoices and communicate discrepancies.
• Monitor warehouse supplies and manage POs.
• Coordinate urgent order fulfillment with stakeholders.

Skills

Customer service

Data entry

Inventory management

Report generation

Communication

Job description

Support role for operations, can include administrative tasks including data entry and printing off reports to support the efficient running of the operation.

Responsibilities

• Liaise closely with customers and operations team on order fulfillment, inventory & shipment related activities.
• Provide information/feedback to customers on operational issues and coordinate with customers to resolve all issues.
• Generate KPIs and transactional reports to internal and external customers on a timely basis.
• Verify vendor invoices and liaise with vendors for any discrepancies.
• Monitor the usage of warehouse supplies and raise POs for replenishment.
• Coordinate urgent order fulfillment with customer, operations and transporter.
• Ensure the accuracy and timely update of system transactions.
• Perform other required duties or tasks when assigned.
• Maintain compliance with all company policies and procedures.
• Support daily operations tasks if needed.
• Any other duties as assigned by manager from time to time.

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