Guest Experience Lead: Food & Beverage Service

M Hotel Singapore; Singapore; Presencial; SGD 20.000 - 36.000; Jornada completa

Descripción de la vacante

M Hotel Singapore is seeking a guest‑focused team member to provide attentive wait service and assist with bar operations in the hotel outlets. You will deliver a warm welcome, take orders, and ensure guests have a memorable dining experience.

Responsibilities include recommending menu items, processing payments, guiding service staff, maintaining hygiene, monitoring equipment, and upholding outlet policies to sustain a clean, safe and inviting ambience for all guests.

Responsabilidades

• Providing excellent wait service to ensure satisfaction
• Taking guests’ orders and delivering food and beverages
• Making menu recommendations, answering questions and sharing additional information with guests
• Collect and process payments from guest
• Responsible for the service and bar operation of the outlet
• Guiding all service and bar personnel assigned in the outlet, in the performance of their duties and responsibilities
• Consistent follow up in the implementation of the policies and procedures in operating the outlet
• Checking the sufficiency of operating equipment and supplies for service and bar
• Maintaining the hygiene standards in the outlet assigned
• Maintaining a clean and wholesome ambience in the outlets, controlling room temperature, ventilation and lighting effects

Descripción del empleo

M Hotel Singapore is seeking a guest‑focused team member to provide attentive wait service and assist with bar operations in the hotel outlets. You will deliver a warm welcome, take orders, and ensure guests have a memorable dining experience.

Responsibilities include recommending menu items, processing payments, guiding service staff, maintaining hygiene, monitoring equipment, and upholding outlet policies to sustain a clean, safe and inviting ambience for all guests.