LOAN OFFICER

I-CREDIT PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Benefits offered by this job

Uniform provided

Comprehensive on-the-job training

Job summary

I-CREDIT PTE. LTD. is seeking a customer service oriented assistant to help with loan applications and deliver a positive customer experience. The role involves guiding customers through contract terms, product details, and loan procedures both over the phone and in person.

You will also support account management and perform basic administrative duties as needed, with Mandarin-English communication to liaise with Mandarin-speaking customers. Training will be provided at the start.

Qualifications

• No experience required.
• Friendly and positive attitude
• Excellent communication skills
• Able to speak proficiently in both English and Mandarin

Responsibilities

• Assist customers with their loan applications.
• Provide customer service and ensure a pleasant experience for the customers.
• Provide clear explanation of contract terms, products and details to customers.
• Understand and answer customers' queries and to explain loan procedures over the phone or in person.
• To assist with clients account management along with administrative duties such as photocopying and filing when necessary.

Job description

Assist customers with their loan applications.

Provide customer service and ensure a pleasant experience for the customers.

Provide clear explanation of contract terms, products and details to customers.

Understand and answer customers' queries and to explain loan procedures over the phone or in person.

To assist with clients account management along with administrative duties such as photocopying and filing when necessary.

Requirements:

• No experience required.
• Friendly and positive attitude
• Excellent communication skills
• Able to speak proficiently in both English and Mandarin (to liaise with Mandarin speaking customers)

Career Benefits:

• Highly accessible place of work near Aljunied MRT.
• Comprehensive on the job training will be provided.
• Uniform will be provided