customer service officer

1ST CAPITAL PTE. LTD.; Singapore; On-site; SGD 28,000 - 34,000; Full time

Benefits offered by this job

13th Month Bonus

Orchard Road Office

Very Motivating Environment

Job summary

1ST CAPITAL PTE. LTD. on Orchard Road in Singapore is seeking a Customer Service Officer to support client interactions and ensure a positive experience in a fast-paced lending environment.

You will respond to inquiries, assist with applications, and maintain clear communication while collaborating with the team to uphold compliance and service quality. No prior experience required, starting salary SGD 2,800 with allowances.

Qualifications

• Immediate start
• Willingness to work 5.5 days per week
• Open to candidates of all ages
• No prior experience required
• Office on Orchard Road
• Very Motivating Environment
• 13th Month Bonus
• Starting pay from $2.8K including allowances

Responsibilities

• Respond to customer inquiries promptly to provide accurate information about loan products and services
• Assist customers with application processes to ensure smooth and efficient service delivery
• Maintain clear and professional communication to build trust and support customer satisfaction
• Collaborate with team members to resolve customer issues and improve service quality
• Follow company policies and procedures to ensure compliance and operational efficiency

Job description

Company Overview

A licensed Money Lender in Singapore, the client leads in providing personal loans and offers a comprehensive remuneration package for dynamic individuals to join their team.

Job Summary

Join as a Customer Service Officer to support client interactions and contribute to a positive customer experience in a fast-paced lending environment.

Responsibilities

• Respond to customer inquiries promptly to provide accurate information about loan products and services
• Assist customers with application processes to ensure smooth and efficient service delivery
• Maintain clear and professional communication to build trust and support customer satisfaction
• Collaborate with team members to resolve customer issues and improve service quality
• Follow company policies and procedures to ensure compliance and operational efficiency

Preferred competencies and qualifications

• Ability to start work immediately
• Willingness to work 5.5 days per week
• Open to candidates of all ages
• No prior experience required
• Office in Orchard Road
• Very Motivating Environment
• 13th Month Bonus
• Starting pay from $2.8K inlcude allowances