Customer Service Officer - 6 days (Mon-Sat) - training provided

BTB CREDITZ PTE LTD; Singapore; On-site; SGD 36,000 - 60,000; Full time

Benefits offered by this job

Uncapped commission

AWS

Job summary

BTB CREDITZ PTE LTD is seeking a proactive loan officer to manage and process loan applications from inquiry to approval. You will assess client needs, prepare tailored loan options, and keep customers informed throughout the process.

Responsibilities include reviewing financial documents to ensure SOP and regulatory compliance, and providing ongoing support and updates during the application lifecycle. The role is based in Aljunied, with a Mon-Sat 11am-8pm schedule and a basic salary plus

Qualifications

• Excellent communication and numerical skills.
• Willingness to learn; training provided.
• Interest in banking and finance careers.

Responsibilities

• Manage customers through the loan process, understand their needs, and prepare suitable loan options
• Review financial documents and ensure all loan applications comply with company SOPs and industry regulations
• Provide customers with support and updates throughout their loan application

Skills

Communication skills

Numerical ability

Positive attitude

Training provided

Interest in banking & finance

Job description

Your role as a loan officer is to effectively manage and process all loan applications and enquiries.

Your job (key responsibilities)

• Manage customers through the loan process, understand their needs, and prepare suitable loan options

• Review financial documents and ensure all loan applications comply with company SOPs and industry regulations

• Provide customers with support and updates throughout their loan application

Your skills (key requirements)

• Great communication skills, good with numbers and a positive attitude

• Training is provided —we hire for potential

• Interest in starting a career in banking & finance

Your working hours and location

• Aljunied (less than 2 minutes from the MRT station)

• Monday-Saturday 11am-8pm, off day will be fixed on Sundays

Your salary

• Basic salary + allowance + uncapped commission + AWS