LiveOps Engineer: Azure SaaS & Incident Response

VY SYSTEMS PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

VY SYSTEMS PTE. LTD. in Singapore is seeking a LiveOps Engineer to own live service health, incident response, and automation across our Azure-based SaaS platforms.

You will partner with Platform, Development, Security, Support and Services teams to reduce toil and improve reliability at scale. This role requires hands-on Azure experience, IIS/.NET troubleshooting, SQL Server, monitoring and observability, plus containerization and CI/CD with GitHub/Argo.

Qualifications

• Hands-on experience managing SaaS platforms on Microsoft Azure.
• Proven ability to respond to incidents quickly and coordinate cross-functional teams.
• Solid analytical skills and calmness under pressure during outages.

Responsibilities

• Operate and continuously improve Co's Azure-based SaaS platforms to meet SLAs and support growth.
• Maintain and troubleshoot infrastructure, including incident response and on-call participation.
• Improve reliability through monitoring, alerting, and proactive performance management.
• Work closely with engineers, operations teams, and stakeholders to deliver reliable outcomes.
• Maintain runbooks, operational standards, and support mentoring across teams.

Skills

Azure SaaS operations

Incident response

Cross-functional collaboration

Analytical problem-solving

Tools

Datadog

Kubernetes

GitHub Argo CD

Job description

VY SYSTEMS PTE. LTD. in Singapore is seeking a LiveOps Engineer to own live service health, incident response, and automation across our Azure-based SaaS platforms.

You will partner with Platform, Development, Security, Support and Services teams to reduce toil and improve reliability at scale. This role requires hands-on Azure experience, IIS/.NET troubleshooting, SQL Server, monitoring and observability, plus containerization and CI/CD with GitHub/Argo.