Learning and CPD Administrator | 6months | Shenton Way | UP to $6K

PERSOL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading consultancy firm in Singapore seeks a professional to oversee CPD compliance and learning administration. The ideal candidate will have strong analytical skills, advanced proficiency in Microsoft Excel, and excellent customer service abilities. Responsibilities include managing training records, processing invoices, and supporting program deployment. A Bachelor's degree is preferred, with a collaborative mindset and commitment to company values being essential.

Qualifications

• Strong analytical skills with the ability to work with large datasets.
• Advanced proficiency in Microsoft Excel, including VLOOKUP and advanced formulas.
• Excellent customer service and communication skills.

Responsibilities

• Collaborate with the Compliance team to ensure accurate learning records.
• Oversee the Singapore local learning mailbox and respond to enquiries.
• Track program costs and process invoices.

Skills

Analytical skills

Customer service skills

Microsoft Excel proficiency

Decision-making capabilities

Communication skills

Problem-solving skills

Team collaboration

Education

Bachelor’s degree

Tools

Microsoft Excel

Workday

Unit4

MS Teams

Job description

Key Responsibilities

CPD Compliance

• Collaborate closely with the Compliance team to ensure learning records for regulated staff are accurate, complete, and audit-ready.
• Maintain, review, and update training records and supporting evidence for all regulated employees.
• Administer the SharePoint platform and liaise with the appointed vendor.
• Oversee the annual renewal process for the CPD vendor.

Learning Administration

• Oversee the Singapore local learning mailbox, providing timely and professional responses to enquiries.
• Administer Actuarial and Non-Actuarial Sponsorship programs, as well as the External Training and Professional Development policies.
• Prepare and process contractual documentation, validate training claims in Workday and Unit4, and confirm bond obligations for exiting employees.

Financial Administration

• Track program costs, process invoices, and handle Coupa submissions and vendor setup requests.

Program Deployment Support

• Support the deployment of local learning programs as needed, including managing calendar invitations, participant communications, attendance tracking, catering orders, and logistics.
• Assist with virtual program coordination (e.g., MS Teams setup, opening breakout rooms).

Skills & Qualifications

• Bachelor’s degree preferred.
• Strong analytical skills with the ability to work with large datasets and translate insights into clear, compelling narratives.
• Advanced proficiency in Microsoft Excel (including VLOOKUP and other advanced formulas); strong skills in Word, PowerPoint, and Outlook.
• Excellent customer service and communication skills, with the ability to engage effectively at all levels of the organization.
• Demonstrated problem‑solving, decision‑making, and analytical capabilities.
• Ability to work independently, manage competing priorities, and operate effectively in ambiguous environments.
• Collaborative, proactive team player with a strong desire to learn.
• Commitment to upholding company values, including integrity and dedication to clients, colleagues, and community.

We regret to inform that only shortlisted candidates will be notified.

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