Learner Journey Consultant

N2 HUB PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

N2 Hub Pte Ltd in Singapore is seeking a Course Consultant to manage the learner journey for assigned courses from enquiry to completion.

You will advise learners on suitable courses, handle enrolments and contracts, and maintain accurate records while supporting first-time enquiries.

Collaborate with the Director, Finance team, and trainers to ensure smooth course delivery and learner support.

Qualifications

• Experience in guiding learners through course options.
• Ability to process enrolments and contracts accurately.
• Maintain accurate learner records for reporting.
• Provide support to first-time enquiry learners to enhance their experience.

Responsibilities

• Manage the learner journey from enquiry to completion for assigned courses.
• Advise learners on suitable courses based on needs and goals.
• Process enrolments, contracts, and fee payments per policy.
• Maintain complete learner records to support admin and reporting.
• Provide guidance to first-time enquiry learners to enhance their experience.
• Collaborate with the Director, Finance team, and trainers to ensure seamless delivery and learner support.

Skills

Customer service

Enrollment processing

Record keeping

Tools

Enrollment system

Job description

N2 Hub Pte Ltd in Singapore is seeking a Course Consultant to manage the learner journey for assigned courses from enquiry to completion.

You will advise learners on suitable courses, handle enrolments and contracts, and maintain accurate records while supporting first-time enquiries.

Collaborate with the Director, Finance team, and trainers to ensure smooth course delivery and learner support.