Learner Success Advocate - Corporate Training

AVENTIS LEARNING GROUP PTE. LTD.; Singapore; On-site; SGD 40,000 - 65,000; Full time

Job summary

Aventis Learning Group in Singapore is seeking a Customer Success Executive to manage the end-to-end learner journey, from enquiry to course completion.

You will oversee course delivery, logistics, participant relations, and proactive service recovery, with emphasis on administrative accuracy and client satisfaction.

Fresh graduates with a Diploma and a proactive, service-minded attitude are welcome, with structured onboarding and growth opportunities.

Qualifications

• Diploma required or equivalent
• Excellent written and spoken English
• Strong customer-first mindset
• Good multi-tasking and logistics skills

Responsibilities

• Serve as the main liaison for course participants from enquiry to enrolment
• Oversee course delivery, venue logistics, and digital platform access
• Analyze feedback and trainer evaluations to identify gaps and boost course ratings
• Monitor outstanding balances and maintain training records across databases

Education

Diploma

Fresh graduate friendly

Job description

Aventis Learning Group in Singapore is seeking a Customer Success Executive to manage the end-to-end learner journey, from enquiry to course completion.

You will oversee course delivery, logistics, participant relations, and proactive service recovery, with emphasis on administrative accuracy and client satisfaction.

Fresh graduates with a Diploma and a proactive, service-minded attitude are welcome, with structured onboarding and growth opportunities.