COURSE CONSULTANT

N2 HUB PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

N2 Hub Pte Ltd in Singapore is seeking a Course Consultant to manage the learner journey for assigned courses from enquiry to completion.

You will advise learners on suitable courses, handle enrolments and contracts, and maintain accurate records while supporting first-time enquiries.

Collaborate with the Director, Finance team, and trainers to ensure smooth course delivery and learner support.

Qualifications

• Experience in guiding learners through course options.
• Ability to process enrolments and contracts accurately.
• Maintain accurate learner records for reporting.
• Provide support to first-time enquiry learners to enhance their experience.

Responsibilities

• Manage the learner journey from enquiry to completion for assigned courses.
• Advise learners on suitable courses based on needs and goals.
• Process enrolments, contracts, and fee payments per policy.
• Maintain complete learner records to support admin and reporting.
• Provide guidance to first-time enquiry learners to enhance their experience.
• Collaborate with the Director, Finance team, and trainers to ensure seamless delivery and learner support.

Skills

Customer service

Enrollment processing

Record keeping

Tools

Enrollment system

Job description

Company Overview

N2 Hub Pte Ltd is accredited by the Singapore Resuscitation and First Aid Council and Agency for Integrated Care. We specialize in training and certification for Caregivers and NROC-registered Coaches, with operations in Singapore and Myanmar.

Job Summary

As a Course Consultant, you will manage the learner journey for assigned courses from enquiry to completion, advising learners, managing enrolment and contracts, maintaining accurate records, and supporting first-time enquiries.

Responsibilities

• Manage the entire learner journey for assigned course portfolios, ensuring smooth progression from initial enquiry to course completion
• Advise learners on selecting appropriate courses based on their needs and goals
• Process enrolments, contracts, and fee payments in compliance with established policies
• Maintain complete and accurate learner records to support administrative and reporting requirements
• Provide guidance and support to first-time enquiry learners to enhance their experience
• Collaborate effectively with the Director, Finance team, and trainers to ensure seamless course delivery and learner support