Leader, Field Services Operations & Growth

SCHNEIDER ELECTRIC SINGAPORE PTE LTD; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

Schneider Electric Singapore Pte Ltd is seeking a Head of Operations, Services to provide strategic and operational leadership for the Field Services Operations organization. The role focuses on safe, reliable, profitable, and customer-focused service delivery, translating strategy into disciplined execution while building capacity and a culture for sustainable growth.

The role emphasizes safety, quality, cybersecurity, workforce development, and continuous improvement to ensure on-time delivery

Qualifications

• Degree in Engineering, Business, Operations Management, or related discipline.
• Typically 10+ years in service operations or comparable environment.
• Proven experience leading multi-disciplinary teams and critical service delivery.
• Strong accountability for operational and financial performance including budgets and cost management.

Responsibilities

• Champion safety culture and ensure compliance with quality and cybersecurity requirements.
• Lead end-to-end Services Operations covering planned, corrective, emergency, project, and contract activities.
• Drive on-time delivery, backlog reduction, productivity, and service quality.
• Establish operating rhythms, escalation paths, and governance for service delivery.
• Lead initiatives to improve efficiency, quality, and customer outcomes.
• Coach and develop Operations Managers, Project Managers, and field teams.

Skills

Safety leadership

Operations management

P&L ownership

Customer engagement

Cross-functional leadership

Education

Engineering or Business degree

Job description

Schneider Electric Singapore Pte Ltd is seeking a Head of Operations, Services to provide strategic and operational leadership for the Field Services Operations organization. The role focuses on safe, reliable, profitable, and customer-focused service delivery, translating strategy into disciplined execution while building capacity and a culture for sustainable growth.

The role emphasizes safety, quality, cybersecurity, workforce development, and continuous improvement to ensure on-time delivery