Lead Infrastructure & Systems Engineer - 24/7 On-Call

JOBLINE RESOURCES PTE. LTD.; Singapore; On-site; SGD 67,000 - 100,000; Full time

Job summary

JOBLINE RESOURCES PTE. LTD. is seeking a Network Administrator to support analysis, design, and implementation of infrastructure solutions, lead installations and migrations, and drive reliable operations.

You will work with Cisco switches, NAC, WLC and F5, maintain network performance, manage vendors, and coordinate 24/7 standby support. A Bachelor in Computer Engineering, CCNA/CCNP, and ITIL v3/4 certification are required or preferred; 1-year agency contract upon shortlisting.

Qualifications

• Bachelor in Computer Engineering or equivalent.
• Minimum CCNA, CCNP preferred.
• ITIL v3 / 4 certified.
• Strong Stakeholder and Vendor management.
• Experience supporting tech refresh or new facilities implementation is an advantage.
• Strong understanding of network technologies both wired and wireless.

Responsibilities

• Support technical system analysis to determine that solutions perform as required to meet future demand.
• Support the design and implementation of infrastructure solutions that adhere to current architecture standards.
• Lead the design installations, system migration and integration.
• Lead the testing and handover of implemented infrastructure solution.
• Support delivery of optimal infrastructure operations.
• Create documents on administration, installation, configuration and troubleshooting.
• Apply diagnostic tools to perform technical analysis of complex software, hardware and infrastructure equipment.
• Support the development of report on infrastructure capabilities and limitations.
• Perform activities related to ongoing maintenance of network infrastructure.
• Assist with the implementation of agreed infrastructure changes and maintenance routines.
• Develop report on performance and availability of infrastructure systems by review of service uptime, utilisation, throughput etc.
• Perform ongoing tuning and optimisation of network infrastructure hardware and software components such as updates and upgrades.
• Participate in infrastructure development activities.
• Assist with infrastructure testing and implementation.
• Gather performance and data usage statistics for capacity planning and reporting.
• Assist with piloting of new tools, technologies, and/or processes.
• Support problem/issue identification and resolution.
• Escalate problems/issues.
• Support simulation of user problems to resolve operating difficulties.
• Diagnose problem source through discussions with users.
• Recommend system modifications to reduce user problems.
• Support planned maintenance events, system backup processes and disaster recovery drills.
• Support implementation of preventive solutions.
• Manage vendors & external parties to ensure deliveries & SLA.

Skills

Network administration

Incident management

Stakeholder management

Vendor management

IT infrastructure monitoring

24/7 standby readiness

Education

Bachelor in Computer Engineering or equivalent

Tools

Cisco switches

NAC

WLC

F5

Job description

JOBLINE RESOURCES PTE. LTD. is seeking a Network Administrator to support analysis, design, and implementation of infrastructure solutions, lead installations and migrations, and drive reliable operations.

You will work with Cisco switches, NAC, WLC and F5, maintain network performance, manage vendors, and coordinate 24/7 standby support. A Bachelor in Computer Engineering, CCNA/CCNP, and ITIL v3/4 certification are required or preferred; 1-year agency contract upon shortlisting.