Network Engineer

Morgan McKinley; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Morgan McKinley is seeking an Associate Network Engineer deployed to a leading government technology agency in Singapore. The role supports and maintains infrastructure operations, monitors performance and resolves complex problems while guiding a small team.

You will lead high-impact projects, manage standby/on-call shifts including nights, weekends, and holidays, and apply analytical approaches to improvements. Work with the team to ensure projects align with plans and budgets.

Qualifications

• Bachelor in Computer Engineering, Computer Science, or equivalent.
• CCNA/CCNP certification; ITIL v3/v4 certified preferred
• Minimum 3 years’ experience in Network Administration, IT infrastructure, network monitoring and incident management
• Experience in Firewall L2 support; Algosec experience is an advantage
• Strong stakeholder and vendor management skills
• Experience in tech refresh / new facility implementation is an advantage
• Strong knowledge of wired & wireless network technologies
• Hands-on experience with Cisco Switches, NAC, WLC and F5
• Minimum 1 year’s Enterprise Firewall experience, with Fortinet preferred
• Able to participate in 24/7 rotating standby with a team of 3 engineers
• Experience supporting KTLO and agency firewall o

Responsibilities

• Support technical system analysis to determine performance and future demand.
• Design installations, migrations and integration following standards.
• Lead testing and handover of infrastructure solutions.
• Maintain and optimise network operations and documentation.
• Apply diagnostic tools for analysis of software, hardware, and infrastructure.
• Provide capacity planning data and reporting on performance.
• Coordinate vendor management and SLA adherence.
• Participate in 24/7 standby rotations and incident response.

Skills

Network administration

Vendor management

Incident management

Education

Bachelor in Computer Engineering/CS

Tools

Cisco Switches

NAC

WLC

F5

Algosec

Fortinet

Job description

Job Overview

You will be deployed to our client who is a leading government technology agency driving digital transformation and innovation in the healthcare sector. The Associate Network Engineer supports and maintains infrastructure operations, monitors infrastructure performance and resolution of technical problems. He/She leads high impact projects, prioritises and assigns tasks to ensure that team’s resources are used effectively and that infrastructure projects are implemented in accordance with plans and budgets. Identify and resolve highly complex or specialised issues that may require the establishment of new techniques and processes. He/She anticipates internal and/or external business challenges and/or regulatory issues; recommends improvements. Required to be on standby with on-call availability with varied shifts including nights, weekends and holidays. Apply a critical and analytical approach to resolving technical problems. Able to work well with the team and guide them to ensure infrastructure projects are well implemented.

Responsibilities

Project & Continuous Improvement:

• Support technical system analysis to determine the extent to which solutions perform “as required” to ensure that future solutions meet anticipated demand
• Support the design and implementation of infrastructure solutions that adhere to current architecture standards
• Lead the design installations, system migration and integration
• Lead the testing and handover of implemented infrastructure solution

Support infrastructure operations:

• Support delivery of optimal infrastructure operations
• Create documents on administration, installation, configuration and troubleshooting
• Apply diagnostic tools to perform technical analysis of complex software, hardware and infrastructure equipment
• Support the development of report on infrastructure capabilities and limitations

Maintain infrastructure:

• Perform activities related to ongoing maintenance of network infrastructure
• Assist with the implementation of agreed infrastructure changes and maintenance routines
• Develop report on performance and availability of infrastructure systems by review of service uptime, utilisation, throughput etc.

Optimise infrastructure performance:

• Perform ongoing tuning and optimisation of network infrastructure hardware and software components such as updates and upgrades
• Participate in infrastructure development activities
• Assist with infrastructure testing and implementation
• Gather performance and data usage statistics for capacity planning and reporting
• Assist with piloting of new tools, technologies, and/or processes

Resolve incidents:

• Support problem/issue identification and resolution
• Escalate problems/issues
• Support simulation of user problems to resolve operating difficulties
• Diagnose problem source through discussions with users
• Recommend system modifications to reduce user problems
• Support planned maintenance events, system backup processes and disaster recovery drills
• Support implementation of preventive solutions

Vendor management:

• Manage vendors & external parties to ensure deliveries & SLA

Requirements

• Bachelor in Computer Engineering, Computer Science, or equivalent
• CCNA/CCNP certification; ITIL v3/v4 certified preferred
• Minimum 3 years’ experience in Network Administration, IT infrastructure, network monitoring and incident management
• Experience in Firewall L2 support; Algosec experience is an advantage
• Strong stakeholder and vendor management skills
• Experience in tech refresh / new facility implementation is an advantage
• Strong knowledge of wired & wireless network technologies
• Hands-on experience with Cisco Switches, NAC, WLC and F5
• Minimum 1 year’s Enterprise Firewall experience, with Fortinet preferred
• Able to participate in 24/7 rotating standby with a team of 3 engineers
• Experience supporting KTLO and agency firewall o