Last-Mile Operations & Fleet Strategy Lead

grocery logistics of singapore pte ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

FairPrice Group is accelerating its quick commerce offerings to deliver groceries within an hour. You will lead Last Mile Operations & Logistics Strategy, shaping the future delivery network, managing performance, and architecting vendor-agnostic Rider Management System blueprints that integrate with partner platforms.

You will partner with leadership to drive long-term vision, optimize unit economics, and collaborate with Tech, Product, Commercial, and Marketing for a seamless customer journey.

Qualifications

• Minimum 6 years of experience in Quick Commerce, Hyperlocal Logistics, On-Demand Delivery, or E-commerce Last Mile operations.
• Deep operational understanding of last-mile metrics and fulfillment SLAs (DOT, MAWD, route optimization).
• Proven track record in structuring, negotiating, and managing commercial partnerships with 3PLs and fleet providers.
• Technical background or experience defining operational requirements for logistics systems, specifically Fleet/Rider Management Software and TMS integrations.
• Demonstrated P&L responsibility and strong financial acumen focused on unit economics, cost allocation, and margin improvement.
• Proven experience leading cross-functional projects and communicating effectively with senior executives and external partners.
• Strong analytical, problem-solving, and process engineering mindset.

Responsibilities

• Last Mile Operational Excellence: Manage end-to-end quick commerce delivery performance across the fulfillment network, driving critical operational metrics including DOT, MAWD, order turnaround times, and rider utilization.
• Rider Partnership Strategy: Formulate and execute sustainable last-mile partnership models across 3PL providers, crowdsourced gig fleets, and dedicated courier networks to ensure fleet elasticity during peak demand while optimizing cost-per-delivery (CPD).
• Agnostic Software Blueprint & Strategy: Architect functional blueprints and operational requirements for a vendor-agnostic Rider Management System (RMS) / Fleet Management software that seamlessly integrates with multiple logistics partners and enterprise order management engines.
• P&L & Financial Management: Take ownership of the operational P&L for last-mile delivery; design payout structures, optimize unit economics, and manage cost controls without compromising service quality or SLAs.
• Future Business Model Strategising: Partner with leadership to define and iterate the long-term vision for FairPrice’s quick commerce operating model, including dark store/hub expansion, delivery zone mapping, and urban logistics innovations.
• Cross-Functional Engagement & Senior Stakeholder Management: Serve as the strategic bridge between ground operations and senior leadership, delivering performance reports, risk assessments, and strategic proposals. Collaborate closely with Tech, Product, Commercial, and Marketing teams to ensure a seamless end-to-end customer journey.

Skills

Quick Commerce experience

3PL partnerships

Fleet Rider Management Software

P&L responsibility

Stakeholder management

Data-driven decision making

Tools

RMS

TMS integrations

Job description

FairPrice Group is accelerating its quick commerce offerings to deliver groceries within an hour. You will lead Last Mile Operations & Logistics Strategy, shaping the future delivery network, managing performance, and architecting vendor-agnostic Rider Management System blueprints that integrate with partner platforms.

You will partner with leadership to drive long-term vision, optimize unit economics, and collaborate with Tech, Product, Commercial, and Marketing for a seamless customer journey.