L&D Training & Onboarding Leader

RECRUIT EXPRESS SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

RECRUIT EXPRESS SERVICES PTE. LTD.

is seeking a Learning & Development professional to drive onboarding for operational staff and executives, coordinating with departments to ensure a smooth start and alignment with company standards. The role covers facilitating workshops, managing learning portals, coordinating mandatory compliance training, coaching on service behaviours, refining L&D SOPs, handling training-related financials, and delivering data-driven reports; you will also support

Responsibilities

• Drive holistic onboarding by coordinating with departments to onboard operational staff and executives.
• Deliver workshops and review grooming standards to ensure brand consistency.
• Serve as primary point of contact for corporate training and operations matters.
• Oversee mandatory training (First Aid, Trade Compliance, Security Compliance) to meet regulatory requirements.
• Provide real-time coaching on service standards and operational behaviours.
• Review and improve L&D SOPs, processes, and related financial administration (EPs and payments to external providers).
• Prepare data-driven HR reports assessing training effectiveness and participation.
• Assist with employee engagement programs and broader HR initiatives.

Job description

RECRUIT EXPRESS SERVICES PTE. LTD.

is seeking a Learning & Development professional to drive onboarding for operational staff and executives, coordinating with departments to ensure a smooth start and alignment with company standards. The role covers facilitating workshops, managing learning portals, coordinating mandatory compliance training, coaching on service behaviours, refining L&D SOPs, handling training-related financials, and delivering data-driven reports; you will also support