Korean-Speaking Customer & Order Ops Specialist

Skillsforce Management Consultancy Pte Ltd; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Skillsforce Management Consultancy Pte Ltd seeks a Customer Operation & Order Management Specialist to support the Korea market. You will manage quotes to cash, coordinate end-to-end orders, shipments, and liaise with internal and external stakeholders to ensure accuracy and timely delivery.

The role requires excellent English and Korean communication, robust customer service experience, and the ability to handle sensitive issues with poise.

Qualifications

• Bilingual requirement: English and Korean.
• Experience in customer service, sales operations, and order processing.

Responsibilities

• Handle end-to-end order management from quote to cash.
• Coordinate order fulfillment, shipments, and returns with internal/external stakeholders.
• Provide accurate information and solutions via calls and emails to customers.

Skills

Korean language

Customer service

Order management

Communication

Tools

CRM software

Job description

Skillsforce Management Consultancy Pte Ltd seeks a Customer Operation & Order Management Specialist to support the Korea market. You will manage quotes to cash, coordinate end-to-end orders, shipments, and liaise with internal and external stakeholders to ensure accuracy and timely delivery.

The role requires excellent English and Korean communication, robust customer service experience, and the ability to handle sensitive issues with poise.