Client Management Specialist (Customer Operations)

PEOPLE PROFILERS PTE. LTD.; Singapore; Presencial; SGD 54.000 - 75.000; Jornada completa

Descripción de la vacante

People Profilers Pte Ltd is seeking a Client Management Specialist to support daily customer operations in Singapore. You will coordinate orders, deliveries, and service fulfilment while ensuring clear communication with assigned customers.

The role emphasizes structured work, attention to detail, and the ability to manage multiple tasks independently to meet customer requirements and timelines. Shortlisting will apply.

Formación

• Minimum 3 years in order management, customer operations or coordination roles.
• Strong written and spoken communication skills.
• Ability to manage multiple tasks and priorities independently.
• Detail-oriented and structured work style.

Responsabilidades

• Act as the main point of contact for assigned customers, ensuring smooth communication and coordination
• Manage daily operations including order processing, delivery coordination, and service fulfilment
• Handle customer enquiries related to orders, quotations, shipping schedules, and inventory
• Monitor and follow up on issues to ensure timely resolution
• Work closely with internal teams to meet customer requirements and timelines
• Prepare weekly and monthly reports on operations and performance

Conocimientos

Strong communication

Multi-tasking

Detail-oriented

Descripción del empleo

We are hiring a Client Management Specialist to support daily customer operations and ensure smooth coordination across orders, delivery, and internal teams.

This role is ideal for someone who enjoys structured work, client coordination, and operational stability, and is confident in managing end-to-end customer processes.

Key Responsibilities

• Act as the main point of contact for assigned customers, ensuring smooth communication and coordination
• Manage daily operations including order processing, delivery coordination, and service fulfilment
• Handle customer enquiries related to orders, quotations, shipping schedules, and inventory
• Monitor and follow up on issues to ensure timely resolution
• Work closely with internal teams to meet customer requirements and timelines
• Prepare weekly and monthly reports on operations and performance

Requirements

• Minimum 3 years of experience in order management / customer operations / coordination roles
• Strong communication skills (written and spoken)
• Able to manage multiple tasks and priorities independently
• Detail-oriented and comfortable working in a structured environment

We regret that only shortlisted candidates will be notified.

People Profilers Pte Ltd

http://www.peopleprofilers.com

DID: 6950 9738

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License No. 02C4944

Registration No. R1109829