Key Account Manager (Maritime Software)

Focal Search Pte Ltd; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A recruitment firm in Singapore is seeking a Key Account Manager for Maritime Software to enhance revenue through client acquisition and retention. You will develop growth strategies for assigned accounts, work with various stakeholders, and represent the company at events. The ideal candidate has extensive experience in sales and account management, preferably with a background in international business and seafaring. Travel is expected, approximately 30 to 50 days annually.

Qualifications

• Five years of sales and/or account management experience.
• Preferably possess an international business degree.
• Prior seafaring experience is advantageous.

Responsibilities

• Boost revenue through cross-selling and acquiring new clients.
• Develop growth plans for assigned accounts.
• Maintain positive interactions with customers.
• Maintain positive, proactive interactions to improve customer retention.
• Stay informed about market changes affecting the maritime sector.
• Represent the business at conferences, trade events and exhibitions.
• Travel 30 to 50 days annually.

Skills

Account management

Sales strategies

Customer retention

Education

International business degree (preferred)

Job description

About the job Key Account Manager (Maritime Software)

• Directly boosting revenue through cross-selling, upselling, and acquiring new clients.
• Examine, evaluate, and put into practice specific growth plans for each account you are in charge of.
• Work closely with internal stakeholders to advance corporate policies and expansion strategies.
• Keep up positive, active interactions with customers to improve customer retention.
• Stay informed about changes in the market that affect the business sectors of the organization.
• Represent the business in conferences, trade events, and exhibitions as an ambassador.
• 30 to 50 days of travel are anticipated annually.

Competencies, Expertise, and Knowledge:

• An international business degree is preferable, but not required.
• While not required, prior seafaring experience would be advantageous.
• Five years' worth of sales and/or account management experience is equivalent.