Key Account Manager (Corporate Large accounts)

Jda Wms; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

JDA WMS Pte Ltd in Singapore seeks a seasoned Key Account Manager to own a portfolio of active corporate accounts and drive sustainable, profitable growth. You will act as the trusted advisor, deepen relationships, and identify opportunities to expand the business through upselling and cross-selling.

You will develop account plans, nurture senior stakeholder relationships, and lead commercial negotiations while maintaining healthy margins.

Qualifications

• Minimum 5 years of experience in B2B sales or account management with large corporate accounts.
• Proven track record of growing revenue and profitability.
• Strong experience closing upsell and cross-sell opportunities.
• Excellent relationship-building with senior stakeholders.
• Commercially minded with solid analytical skills.

Responsibilities

• Manage and grow a portfolio of active corporate accounts.
• Develop and execute account plans for revenue growth.
• Identify upsell and cross-sell opportunities.
• Build relationships with key decision-makers across levels.
• Lead negotiations, renewals, and pricing discussions.
• Monitor performance, revenue, and profitability; report forecasts.
• Collaborate with operations, finance, and marketing to ensure client experience.
• Proactively manage risks to retention and address issues.

Skills

B2B sales

Account management

Relationship building

Negotiation

Presentation skills

Education

Bachelor's degree in Business, Marketing, or related field

Tools

Salesforce

HubSpot

Job description

We are looking for a Key Account Manager to take ownership of a portfolio of active corporate accounts and drive sustainable, profitable growth. You will be the trusted partner for some of our largest clients, deepening relationships, understanding their evolving needs, and identifying opportunities to expand our business with them through upselling and cross-selling.

Key Responsibilities

• Manage and grow a portfolio of active corporate accounts, serving as the main point of contact and trusted advisor for each client.
• Develop and execute account plans that deliver sustainable, profitable revenue growth.
• Identify and pursue upselling and cross-selling opportunities to expand the value of each account.
• Build strong, long-term relationships with key decision-makers and stakeholders at multiple levels within client organisations.
• Understand clients' business objectives and challenges, and tailor solutions that address their needs.
• Lead commercial negotiations, contract renewals, and pricing discussions while protecting margins.
• Monitor account performance, track revenue and profitability, and report regularly on pipeline, forecasts, and results.
• Work closely with internal teams such as operations, service delivery, finance, and marketing to ensure an excellent client experience.
• Proactively manage risks to retention and address issues before they escape.
• Stay informed on market trends, competitor activity, and industry developments to identify new growth opportunities.

Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum 5 years of experience in B2B sales or account management, working with large corporate accounts or in a service-based sales role.
• Proven track record of growing existing accounts and achieving revenue and profitability targets.
• Strong experience identifying and closing upselling and cross-selling opportunities.
• Excellent relationship-building skills, with the ability to engage confidently with senior stakeholders.
• Strong negotiation, communication, and presentation skills.
• Commercially minded, with solid analytical skills and a good understanding of account profitability.
• Self-motivated, organised, and able to manage multiple accounts and priorities at once.
• Proficiency in CRM tools (e.g. Salesforce, HubSpot) is an advantage.

JDA WMS Pte Ltd | EA Personnel: Pham Thi Tuyet Mai

EA License No: 23S1595 | EA Registration No: R25127838