KEY ACCOUNT MANAGER (SALES)

ONE VISA PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

ONE VISA PTE. LTD. in Singapore seeks a senior sales leader to drive growth for cloud-based offerings with major customers.

You will expand market share, nurture key client relationships, and deliver a compelling value proposition while focusing on revenue growth and customer experience. You will collaborate with cross-functional teams worldwide, lead contract negotiations, and attend industry events to promote products and services.

Qualifications

• Bachelor's degree in business or engineering with focus on business development.
• Strong background in Data Centre infrastructure and construction methods.
• Extensive senior sales or technical experience in Data Centre industry.
• Proven track record of exceeding targets and growth through innovative solutions.
• Excellent communication, negotiation and interpersonal skills.
• Experience working across functions and locations.
• Ability to develop strategic sales plans, market segmentation and pipeline management.
• Willingness to travel frequently within APAC and adapt to time zones.

Responsibilities

• Develop and execute a customer-focused commercial plan to drive account growth.
• Attain sales targets and contribute to revenue growth.
• Engage with key customers to ensure satisfaction and long-term relationships.
• Lead contract negotiations with key customers.
• Collaborate with Commercial, Engineering, Marketing, and Product teams.
• Promote company products and services at industry events.
• Provide monthly updates on pipeline opportunities and market trends.

Skills

Senior sales

Relationship management

Negotiation

Cross-functional collaboration

Account planning

Education

Bachelor's degree in business or engineering

Job description

About the Role:

Responsible for driving the growth and profitability of our cloud-based and major customers by expanding market share and maximising revenue from existing accounts. This requires cultivating and nurturing relationships with key clients, understanding their needs, meeting and exceeding their expectations while maintaining a strong focus on customer experience. Key to driving this growth and profitability is the delivery of a comprehensive value proposition and new innovative solutions to enhance client satisfaction.

Key Responsibilities:

• Develop and execute a customer focused commercial plan to drive relationship growth and customer success across new and existing customer accounts.
• Contribute to the overall financial goals of the organisation by attaining identified sales targets and driving revenue growth opportunity.
• Engage proactively with key customers to understand their unique needs and challenges with the goal of ensuring high levels of customer satisfaction and maintaining strong and long-lasting relationships.
• Set-up direct purchasing agreements, master service agreements and commercial terms in-line with business needs.
• Enhance the company's visibility and reputation in the sector by communicating the unique value and benefits of the company's products & services to existing and potential customers.
• Collaborate closely with internal cross-functional teams (locally and globally), including Commercial, Engineering, Marketing, and Product Development, to ensure alignment and support in achieving sales objectives.
• Lead the negotiation of contracts and agreements with key customers, in coordination with regional sales directors, ensuring favorable terms and conditions for both parties.
• Execute strategies that drive revenue growth within key client accounts by delivering a quality and profitable service to existing customers as well as identifying new business opportunities to deliver revenues.
• Participate in industry events, trade shows and relevant networking opportunities to promote the company and its products & services.
• Stay abreast of industry trends, market dynamics, and competitive landscape to identify new opportunities, mitigate potential threats and identify potential new markets.
• Provide detailed monthly updates on key clients with regards to development and identification of pipeline opportunities, strategic sales & market initiative, relationship development with key decision makers and identification of market trends.

Qualifications:

• A bachelor's degree in business or engineering within the mechanical & electrical field- with business development/key account focus
• Strong technical background and understanding of Data Centre infrastructure and construction methods are a distinct advantage.
• Extensive experience in senior sales or technical role, preferably within the Data Centre industry.
• A proven track record of exceeding targets and driving business growth through innovative solutions.
• Excellent communication, negotiation, and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.
• Experience working across different business functions and geographical locations.
• Proven ability to develop and execute strategic sales plans, including market segmentation, account targeting, and pipeline management.
• Willingness to travel frequently within APAC to meet with clients and attend industry events, in addition to flexibility working within varying time zones.