Key Account Manager

Accountstaff (EA); Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

Accountstaff (EA) in Singapore is seeking an experienced Account Manager to own and grow strategic client relationships, understand their business needs, and identify opportunities for expanding partnerships.

You will drive new business, manage account P&L, forecast, and lead regular business reviews, while collaborating with internal teams to ensure seamless delivery and long-term revenue growth.

Responsibilities

• Own and develop relationships with key customers, building a strong understanding of their business needs and requirements
• Identify opportunities to expand existing accounts through new solutions, services and commercial opportunities
• Drive new business development and build a sustainable sales pipeline
• Take ownership of account P&L, forecasting and business planning
• Conduct regular business reviews and QBRs, providing customers with relevant market insights, trends and recommendations
• Prepare and deliver commercial proposals and presentations to support revenue growth and customer retention
• Partner with internal teams to ensure seamless service delivery and effective execution of customer requirements
• Collaborate with analytics and commercial teams on pricing models and proposals for new products and services
• Track key account metrics and provide sales forecasts and performance updates to internal stakeholders
• Manage customer concerns and commercial issues effectively, working towards mutually beneficial solutions and long-term partnerships
• Provide leadership and direction to indirect team members to support customer and business objectives

Job description

• Own and develop relationships with key customers, building a strong understanding of their business needs and requirements
• Identify opportunities to expand existing accounts through new solutions, services and commercial opportunities
• Drive new business development and build a sustainable sales pipeline
• Take ownership of account P&L, forecasting and business planning
• Conduct regular business reviews and QBRs, providing customers with relevant market insights, trends and recommendations
• Prepare and deliver commercial proposals and presentations to support revenue growth and customer retention
• Partner with internal teams to ensure seamless service delivery and effective execution of customer requirements
• Collaborate with analytics and commercial teams on pricing models and proposals for new products and services
• Track key account metrics and provide sales forecasts and performance updates to internal stakeholders
• Manage customer concerns and commercial issues effectively, working towards mutually beneficial solutions and long-term partnerships
• Provide leadership and direction to indirect team members to support customer and business objectives