The Key Account Engineer will be responsible for generating new business and manage to grow assigned accounts in various range of cables, wires & cable accessories for Building & Construction, Industrial sectors, familiar in LV cables and products. Your contributions will play a key role in enhancing customer satisfaction and supporting sales team and strengthening long-term relationships with customers.
What will you deliver?
i.Business Development & Account Management
- Generate new business via prospecting, cold calling, networking, and leveraging existing relationships.
- Manage and grow assigned accounts by identifying opportunities and increasing wallet share.
- Conduct regular sales visits, reviews, and follow‑ups to maintain strong customer relationships.
- Identify cross‑selling and up‑selling opportunities across the full electrical product range, not limited to cables.
ii.Technical & Commercial Support
- Provide technical guidance on electrical distribution products specifically Cables & wires, LV components, wiring devices, any other opportunities including industrial control products, lighting solutions, and cable accessories.
- Support the preparation of commercial proposals, including tenders, quotations, contracts, product selections, and pricing structures.
- Lead presentations, product demonstrations, and solution proposals to customers.
iii.Supplier & Channel Engagement
- Build strong partnerships with key suppliers/principals, jointly driving sales activities such as training, promotions, joint customer calls, and market development initiatives.
- Keep abreast of new product releases, technological developments, and market trends.
iv. Performance Monitoring & Reporting
- Monitor sales performance, analyse trends, and prepare accurate reports on sales pipelines, forecasts, and opportunities.
- Conduct regular business reviews with customers and initiate service or process improvements where needed.
- Resolve customer issues promptly and elevate concerns when necessary.
v.Customer Experience & Compliance
- Partner with internal teams (Customer Service, Procurement, Logistics, Finance) to ensure seamless and good customer experience.
- Ensure compliance with Sonepar Singapore’s sales policies, pricing guidelines, and ethical standards.
Key Qualifications
- Diploma in Electrical Engineering or a related field, with minimum 2–3 years of experience in electrical distribution, trading, or related industry.
- Strong knowledge of electrical distribution products, including but not limited to:
- Cables, wires, cable accessories
- LV switchgear & circuit protection
- Control & automation components
- Distribution boards & panel accessories
- Lighting and wiring devices
- Proven ability to work independently, manage multiple priorities, and operate under pressure.
- Excellent communication, negotiation, and customer relationship management skills.
- Proficiency in Microsoft Office and experience with ERP systems.
Competencies
- Strong technical aptitude and willingness to expand product knowledge.
- Customer‑focused mindset with strong service orientation.
- Entrepreneurial mindset with proactive problem‑solving skills.
- Ability to influence stakeholders and build effective business partnerships.
- Analytical skills to interpret sales data, margins, and market trends.