Senior Account Manager (Singapore)

Rand Technology, LLC; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading electronics components distributor in Singapore is seeking an experienced Sr. Account Manager to manage and nurture key client relationships in the South-East Asia market. The role involves driving sales initiatives, negotiating contracts, and coordinating with internal teams to meet client expectations. Ideal candidates should possess over 10 years of experience in sales within the electronics components distribution business, and have strong interpersonal and analytical skills. This position offers an excellent opportunity to leverage your expertise and contribute to the growth of the business.

Qualifications

• 10+ years of prior sales experience in electronics components distribution business.
• Strong interpersonal skills to effectively manage client relationships.
• Outstanding written and spoken communication skills in English.

Responsibilities

• Build and maintain strong relationships with key clients in the electronics industry.
• Identify new business opportunities within the electronics components market.
• Negotiate contracts and agreements with clients.

Skills

Client relationship management

Sales strategies

Market analysis

Negotiation

Team collaboration

Analytical skills

Problem-solving

Education

Diploma, Degree or Equivalent

Tools

Microsoft Office

Job description

The Sr. Account Manager in the electronics components independent distribution business plays a crucial role in managing and nurturing key client relationships. The Sr. Account Manager will be based in Singapore and will explore South-East Asia market and business opportunities. The Sr. Account Manager will work closely with assigned accounts and will drive both sell (PPV & shortages) and buy (excess) opportunities with the assigned accounts.

Essential Functions

Client Relationship Management

• Build and maintain strong relationships with key clients in the electronics industry.
• Understand clients' business needs and goals to provide tailored solutions.
• Act as the main point of contact for clients, addressing their concerns and ensuring customer satisfaction.

Sales and Business Development

• Identify new business opportunities and potential clients within the electronics components market.
• Develop and implement sales strategies to achieve revenue/GP targets and business growth.
• Collaborate with the sales team to drive sales initiatives and meet sales objectives.

Product Knowledge

• Stay updated on the latest trends and developments in the electronics components industry.
• Possess in-depth knowledge of the products and services offered by the independent distribution business.
• Provide technical support and information to clients regarding various electronic components.

Negotiation and Contract Management

• Negotiate contracts and agreements with clients, ensuring favorable terms for both parties.
• Manage contract renewals and address any contractual issues that may arise.
• Work closely with legal and finance teams to ensure compliance with company policies and regulations.
• Collaborate with internal teams, including sales, sourcing, logistics, quality, finance and customer support, to ensure seamless service delivery.
• Coordinate efforts to meet client expectations and resolve any operational issues promptly.

Market Analysis

• Conduct market research to identify industry trends, competitive landscapes, and potential areas for business expansion.
• Provide insights and recommendations based on market analysis to drive strategic decision-making.
• Provide timely market updates to clients.

Forecasting and Reporting

• Develop sales forecasts and reports to track performance against targets.
• Provide regular updates to management on sales metrics, market trends, and client feedback.

Customer Advocacy

• Act as a customer advocate within the organization, ensuring that clients’ needs and feedback are considered in product development and improvement initiatives.

Compliance and Risk Management

• Ensure adherence to industry regulations and compliance standards.
• Identify and mitigate potential risks associated with client accounts and business operations.
• Proactively identify opportunities for process improvement and efficiency within the account management function.
• Stay updated on industry best practices and incorporate them into account management strategies.

Core Competencies

• Excellent interpersonal skills and business acumen to effectively manage client relationships and drive business growth.
• Deep knowledge of the electronics market, with insight in the electronics component’s distribution business.
• Highly motivated and results oriented to deliver best services experience to clients.
• Ability to work well within a team and cross functionally.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks, meet deadlines and work independently in a fast-paced environment.

Education and/or Experience and Physical Requirements

• Diploma, Degree or Equivalent.
• 10+ years of prior sales experience in electronics components distribution business.
• Intermediate level: Microsoft Office with an emphasis on Microsoft Excel; highly-internet savvy.
• Outstanding written and spoken communication skills with the ability to read, write and communicate in English.