Junior Luxury Reservations & Admin Coordinator

SCDA ARCHITECTS PTE LTD; Singapore; On-site; SGD 23,000 - 37,000; Full time

Job summary

SCDA ARCHITECTS PTE LTD is seeking an enthusiastic Reservations & Admin Coordinator to join the team supporting Soori Penang, a luxury heritage resort. Based at our Singapore head office, the role covers hotel reservations, events, sales support and admin with collaboration to the George Town property team in Malaysia and hotel operations.

Ideal for candidates early in their career, the role emphasises attention to detail, initiative, and independent problem solving.

Qualifications

• Diploma or degree in Hospitality Management, Tourism, Business Administration, or related field - entry level.
• Prior reservations or front office experience is an advantage but not essential.
• Proficiency in written and spoken English is required.
• Knowledge of PMS and channel management tools is a plus.

Responsibilities

• Manage reservation enquiries across booking platforms and communication channels.
• Process new bookings, amendments and cancellations accurately and promptly through Opera.
• Maintain accurate reservations, guest profiles, preferences and special requests in the PMS.
• Provide guests with accurate information on rooms, rates, packages and hotel facilities.
• Monitor room inventory and availability while supporting occupancy and revenue opportunities.
• Prepare daily and periodic reservation reports as required.
• Preparing of reservations pick-up report for owner.
• Coordinate procurement activities, including obtaining vendor quotations, raising purchase orders and tracking deliveries.
• Provide day-to-day administrative support to hotel operations and management.
• Maintain organised filing systems, records and documentation.
• Assist with hotel invoices, administrative purchases, and coordination with Finance and HR.
• Compile operational information and departmental reports as required.
• Coordinate meetings, document distribution, courier services and other general administrative matters.
• Ensure data and records are maintained accurately and confidentially.
• Coordinate enquiries and bookings for weddings, private functions and small-scale events.
• Liaise with guests, vendors and on-site operations teams to confirm event requirements, schedules and logistics.
• Maintain event calendars and ensure timely communication of event details to relevant departments.
• Prepare event proposals, quotations and confirmation documents as required.
• Support post-event follow-up, billing coordination and feedback collection.

Skills

Organisational skills

Communication

Interpersonal skills

Attention to detail

Independent working

Opera PMS

Education

Diploma or Degree in Hospitality Management, Tourism, Business Administration, or related field

Tools

Opera PMS

Job description

SCDA ARCHITECTS PTE LTD is seeking an enthusiastic Reservations & Admin Coordinator to join the team supporting Soori Penang, a luxury heritage resort. Based at our Singapore head office, the role covers hotel reservations, events, sales support and admin with collaboration to the George Town property team in Malaysia and hotel operations.

Ideal for candidates early in their career, the role emphasises attention to detail, initiative, and independent problem solving.