Junior IT Support Engineer — Remote & On-Site Network/OS Help

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 22,000 - 33,000; Full time

Job summary

TRUST RECRUIT PTE. LTD. in Singapore invites applicants for a Junior IT Support Engineer role based at Ubi.

You will troubleshoot hardware, software, and network issues, offering remote and on-site support to end-users and performing routine maintenance. The position requires an IT diploma and solid communication skills. You will help deploy new hardware and software, document resolutions, and maintain asset records while guiding users with clear instructions.

Qualifications

• ITE/Diploma in Computer Science, Information Technology, or a related field.
• Strong communication and interpersonal skills are essential.
• Experience with help desk software and ticketing systems is preferred.

Responsibilities

• Troubleshoot and resolve issues related to hardware, software, and networks.
• Provide remote and on-site support to end-users.
• Perform routine maintenance such as software updates and system checks.
• Assist in deployment and configuration of new hardware and software.
• Document issues and resolutions for future reference.
• Maintain records of IT assets and licenses.
• Provide user training and create guides.

Skills

Communication skills

Problem solving

Time management

Organizational skills

Education

ITE/Diploma in CS/IT or related

Tools

Help desk software

Ticketing systems

Job description

TRUST RECRUIT PTE. LTD. in Singapore invites applicants for a Junior IT Support Engineer role based at Ubi.

You will troubleshoot hardware, software, and network issues, offering remote and on-site support to end-users and performing routine maintenance. The position requires an IT diploma and solid communication skills. You will help deploy new hardware and software, document resolutions, and maintain asset records while guiding users with clear instructions.