IT Technician

AVENTRIX SYSTEMS PTE. LTD.; Singapore; On-site; SGD 45,000 - 71,000; Full time

Job summary

AVENTRIX SYSTEMS PTE. LTD. is seeking an IT Deployment Specialist to join our Singapore team. You will lead onsite deployment projects, install and configure hardware and software, and ensure systems meet performance and security standards.

The role requires 3+ years in IT-related roles, excellent communication, and a proactive approach to problem solving. You will coordinate with staff and customers to ensure smooth transitions and timely project delivery.

Qualifications

• Degree in IT-related discipline required.
• Minimum 3 years of experience in IT support or deployment roles.
• Excellent interpersonal and soft skills for effective staff/customer engagement.
• Positive attitude and ability to adapt to changing environments.

Responsibilities

• Joining of Domain/Data migration.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Respond promptly to service issues and requests.
• Set up accounts for new users.
• Perform software upgrades/patches on systems.
• Prepare service and billing reports and onsite scheduling.
• Lead onsite deployment activities, assign tasks, supervise junior technicians, ensure timelines and service standards.
• Conduct root cause analysis and propose improvements to IT processes and SOPs.
• Handle any ad-hoc duties as assigned.

Skills

Interpersonal skills

Communication

Adaptability

Team coordination

Education

IT-related degree

Job description

Responsibilities

• Joining of Domain/Data migration;
• Installing and configuring computer hardware, software, systems, networks, printers and scanners;
• Responding in a timely manner to service issues and requests;
• Setting up accounts for new users;
• Perform software upgrades/patches on systems;
• Service Report/Billing Report/Onsite scheduling arrangement;
• Lead and coordinate onsite deployment activities, including task assignment, supervision of junior technicians, and ensuring projects are completed within the agreed timeline and service standards;
• Perform root cause analysis and provide recommendations for recurring technical issues, identifying opportunities to improve IT processes, standard operating procedures (SOPs), and end-user experience;
• Any other ad-hoc duties as assigned by the Company.

Qualifications

• Open to candidates with Degree qualifications from IT related discipline;
• Minimum 3 years experience;
• Excellent interpersonal and soft skills for effective engagement and communication with staff and customers;
• Positive attitude, thrives on exciting challenges of being a change agent.