IT Support Technician

SANCRO PTE. LTD.; Singapore; On-site; SGD 36,000 - 52,000; Full time

Job summary

Sancro Pte Ltd in Singapore seeks an IT Support Technician to maintain our IT infrastructure and assist users. This full-time role serves as the frontline for technology operations, ensuring systems run smoothly and productivity remains high.

The ideal candidate has a Bachelor’s degree in IT or related fields, at least 1 year of IT support experience, basic Linux administration, and familiarity with servers, networking, and CCTV. Mandarin is preferred for stakeholder communications.

Qualifications

• Bachelor's Degree in IT, Computer Engineering, Electronics, or a related discipline.
• At least 1 year of IT support experience in IT support, system engineering, infrastructure support, or related field.
• Basic IT knowledge with a background in Linux administration.
• Basic understanding of servers, hardware, networking, and IP addressing.
• Good troubleshooting and problem-solving skills.
• Willingness to learn and good communication skills.
• Able to work independently and in a team.
• Must be willing and able to work night shifts as required.
• Proficiency in Mandarin (spoken and written) is preferred to facilitate communication with Mandarin-speaking stakeholders.

Skills

Linux administration

CCTV systems

Servers & networking

IP addressing

Troubleshooting

Communication

Teamwork

Night shift

Mandarin (preferred)

Education

Bachelor's Degree in IT, Computer Engineering, Electronics, or a related discipline.

Job description

We are seeking an IT Support Technician to join Sancro Pte Ltd in Singapore. This is a full-time position that plays acrucial role in maintaining our IT infrastructure and supporting our users. As an IT Technician, you will be the frontline support for our organisation,ensuring that all technology systems operate smoothly and efficiently. Thisrole is essential to our business continuity and directly impacts our team's productivity and satisfaction.

Required Skills and Knowledge

• Minimum Education: Bachelor's Degree in IT, Computer Engineering, Electronics, or a related discipline.
• At least 1 year of relevant experience in IT support, system engineering, infrastructure support, or a related field.
• Basic IT knowledge with a background in Linux administration.
• Basic knowledge of CCTV systems, including installation and troubleshooting.
• Basic understanding of servers, computer hardware, networking, and IP addressing.
• Good troubleshooting and problem-solving skills.
• Good communication skills and a willingness to learn.
• Able to work independently and as part of a team.
• Must be willing and able to work night shifts as required.
• Proficiency in Mandarin (spoken and written) is preferred to facilitate communication with Mandarin-speaking stakeholders.