IT Support Specialist: Windows/macOS, 365 & Networking

CHONG FONG ENGINEERING PTE LTD; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

CHONG FONG ENGINEERING PTE LTD is seeking a hands-on IT support specialist to maintain daily operations across Windows and macOS environments, Microsoft 365, and network connectivity.

You will configure devices, manage licenses, and assist with automation using Power Automate and Python scripts, while keeping documentation up to date and supporting users with diverse technical needs.

Office-based role in Singapore, with occasional after-hours support for critical issues.

Qualifications

• Diploma or Degree in Information Technology, Computer Science or a related field.
• 2–3 years of relevant IT support or system administration experience.
• Good knowledge of Windows 10/11, macOS and Microsoft 365.
• Familiar with computer hardware, troubleshooting and basic networking (TCP/IP, DNS, DHCP and Wi-Fi).
• Basic knowledge of Python scripting and Microsoft Power Automate.
• Familiar with website hosting, DNS and SSL configuration.
• Good problem-solving and communication skills.
• Able to work independently and provide support to users with different technical needs.

Responsibilities

• Provide daily IT support to employees and troubleshoot hardware, software, Windows/macOS, Microsoft Office and printer issues.
• Manage Microsoft 365 accounts, email, Teams, SharePoint, OneDrive and user access.
• Set up, configure, maintain and troubleshoot company laptops, desktops and other IT equipment.
• Maintain IT asset records, software licences and equipment inventory.
• Troubleshoot LAN, Wi-Fi, network connectivity and file synchronisation issues.
• Monitor company website hosting, DNS, SSL certificates and coordinate with external service providers when necessary.
• Maintain existing Power Automate workflows and Python scripts, and assist in developing simple automation solutions.
• Maintain IT documentation and ensure smooth daily IT operations.

Skills

Communication skills

Problem-solving

Independence

Education

Diploma or Degree in Information Technology / Computer Science

Tools

Windows 10/11

macOS

Microsoft 365

Power Automate

Python scripting

DNS

SSL configuration

TCP/IP / DHCP / Wi-Fi

Job description

CHONG FONG ENGINEERING PTE LTD is seeking a hands-on IT support specialist to maintain daily operations across Windows and macOS environments, Microsoft 365, and network connectivity.

You will configure devices, manage licenses, and assist with automation using Power Automate and Python scripts, while keeping documentation up to date and supporting users with diverse technical needs.

Office-based role in Singapore, with occasional after-hours support for critical issues.