End-User IT Support Engineer: Desktop, Network & UC

FLINTEX CONSULTING PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

FLINTEX CONSULTING PTE. LTD. in Singapore is seeking an IT Support Specialist to provide comprehensive user support and maximise business value from IT systems across the business.

You will deliver desktop/LAN/WiFi support, install and configure hardware and software, and manage Office 365, Azure and video conferencing tools, while ensuring service levels and quality.

The role requires teamwork, documentation, ongoing learning, and the ability to work outside core hours when needed.

Qualifications

• IT diploma or university degree required.
• MCSE or CompTIA certification would be beneficial.
• ITIL Foundation V4 would be beneficial.
• Strong investigative and problem-solving skills with attention to detail.
• Familiarity with IT product marketplace and support tools.

Responsibilities

• Provide IT support for desktop, LAN/WiFi, and business applications according to standards.
• Install and configure hardware/software to meet business needs.
• Maintain documentation and update databases to departmental standards.
• Coordinate with external support organisations to ensure service levels.
• Manage incidents and requests, and provide user training when needed.
• Support IT projects and infrastructure improvements, including unified communications and video conferencing.

Skills

IT support

Windows OS

Mac OS

Office 365

Azure

LAN/WAN/WiFi

Video conferencing

Documentation

Verbal and written communication

Teamwork

Education

IT diploma or university degree

MCSE or CompTIA certification beneficial

ITIL Foundation beneficial

Job description

FLINTEX CONSULTING PTE. LTD. in Singapore is seeking an IT Support Specialist to provide comprehensive user support and maximise business value from IT systems across the business.

You will deliver desktop/LAN/WiFi support, install and configure hardware and software, and manage Office 365, Azure and video conferencing tools, while ensuring service levels and quality.

The role requires teamwork, documentation, ongoing learning, and the ability to work outside core hours when needed.