IT Support & Onboarding Specialist

SILVEREDGE TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A tech company in Singapore is seeking an IT support professional to provide technology product support and troubleshoot issues. The ideal candidate should have a diploma in Information Technology with at least 2 years of experience in hardware and software administration. Proficiency in Microsoft Office 365 and knowledge of ITIL is preferred. Responsibilities include maintaining IT systems, managing inventories, and supporting new hires with their workstation setup. This role is crucial for ensuring operational efficiency and effective IT service management.

Qualifications

• Minimum 2 years of experience in IT support with hardware and software.
• Experience with Windows 7/8/10 and Mac OS is preferred.

Responsibilities

• Provide IT support and troubleshoot hardware/software issues.
• Maintain inventory of IT equipment and manage contracts.

Skills

Hardware and software troubleshooting

Microsoft Office 365 proficiency

Knowledge of ITIL

Education

Diploma in Information Technology or equivalent

Job description

A tech company in Singapore is seeking an IT support professional to provide technology product support and troubleshoot issues. The ideal candidate should have a diploma in Information Technology with at least 2 years of experience in hardware and software administration. Proficiency in Microsoft Office 365 and knowledge of ITIL is preferred. Responsibilities include maintaining IT systems, managing inventories, and supporting new hires with their workstation setup. This role is crucial for ensuring operational efficiency and effective IT service management.