IT Support Officer (M365, Marine/Shipping)

RECRUIT EXPERT PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading maritime solutions provider in Singapore is seeking an IT Support Specialist. The role involves overseeing the Microsoft 365 environment, providing support to users, and managing IT inventories. Candidates must have at least 2 years of L1 support experience in enterprise settings and strong troubleshooting skills across various devices. Interested applicants should send their resumes to the provided email.

Qualifications

• Minimum 2 years' experience in L1 support within large enterprises.
• Hands-on experience as a Global Admin or in user administration.
• Strong troubleshooting skills for Windows, Android, iOS devices.

Responsibilities

• Oversee Microsoft 365 environment performance and security.
• Provide support to users both remotely and on-site.
• Manage IT hardware, software inventory, vendor relationships.

Skills

L1 support experience

Troubleshooting endpoint devices

Intune management

User administration

Network issue resolution

Education

GCE O Level

Job description

Our client is a leading provider of maritime energy solutions.

Responsibilities

• Oversee the Microsoft 365 environment to ensure optimal performance, security, and reliability.
• Monitor system health, troubleshoot issues, and provide support to users both remotely and on-site when needed.
• Work with internal teams to improve user experience and assist with onboarding/offboarding of employees.
• Manage IT hardware, software inventory, vendor relationships, and handle subscription billing.

Requirements

• GCE O Level and above
• At least 2 years of experience providing L1 support in a mid-to-large enterprise environment with more than 100 employees.
• Hands-on experience as a Global Admin or in user administration, Intune management, and security management.
• Strong ability to troubleshoot issues with endpoint devices (Windows, Android, iOS) and resolve network-related problems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [e-mail]

Please note that only shortlisted candidates will be notified.

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