IT Support Officer(OJT)

CSTECH SOLUTIONS; Singapore; Hybrid; SGD 30,000 - 54,000; Full time

Job summary

CSTECH SOLUTIONS is seeking a proactive IT Support professional to provide first-level helpdesk support and manage hardware/software configurations. The role involves setting up and migrating devices, documenting IT assets, and coordinating with vendors to resolve issues promptly.

The position is suitable for fresh graduates and requires independent work, analytical thinking, and a willingness to learn new technologies. Opportunities exist for hybrid onsite and remote support in Singapore.

Qualifications

• Able to work independently with good analytical problem-solving, time management and decision-making skills.
• Willingness to take ownership of task and express interests in learning new technologies and systems.
• Fresh Graduate are welcome to apply

Responsibilities

• Provide first-level helpdesk and end-user support.
• Set up PC/Laptop, backup PC/Laptop and migrate PC/Laptop Data.
• Install and configure computer hardware, software, systems, networks, printers, and other IT equipment.
• Document and manage Client IT Assets, Inventory, and other IT supplies.
• Coordinate with vendors and service centers to ensure timely resolution of service and maintenance requirements

Skills

Analytical problem-solving

Time management

Ownership

Learning mindset

Job description

Job purpose

To ensure smooth operation by monitoring and maintaining our Client's Software and Hardware systems while providing technical support to onsite and remotely.

Duties and responsibilities

• Providing first-level helpdesk and end-user support.
• Setup PC/Laptop, Backup PC/Laptop and migration of PC/Laptop Data
• Installing and configuring computer hardware, software, systems, networks, printers, and other IT equipment.
• Documenting and managing of Client IT Assets, Inventory, and other IT supplies.
• Effectively coordinate with vendors and service centers to ensure timely resolution of service and maintenance requirements.

Requirements

• Able to work independently with good analytical problem-solving, time management and decision-making skills.
• Willingness to take ownership of task and express interests in learning new technologies and systems.
• Fresh Graduate are welcome to apply