IT Support & Networking Engineer

ZEN CAREER PTE. LTD.; Singapore; On-site; SGD 40,000 - 67,000; Part time

Job summary

Zen Career Pte Ltd is seeking an IT Support Technician for a 1-year contract stationed near Commonwealth MRT. You will provide daily IT support for hardware, software, network, and user issues, and troubleshoot PCs, printers, and peripherals.

You will manage Active Directory functions, assist with Sophos Firewall administration, coordinate IT procurement with vendors, support onboarding/offboarding, and maintain documentation to keep systems running smoothly.

Qualifications

• Provide daily IT support for hardware, software, network, and user issues.
• Troubleshoot PCs, laptops, printers, peripherals, and basic network connectivity.
• Manage basic Active Directory functions, user accounts, access permissions, and passwords.
• Assist with Sophos Firewall administration and troubleshooting.
• Set up, deploy, maintain, and track IT equipment and inventory.

Responsibilities

• Coordinate with vendors for IT procurement, repairs, warranties, and support.
• Support employee onboarding/offboarding and escalat[e] complex issues when required.
• Maintain basic IT documentation and ensure systems remain operational.

Skills

IT support

Troubleshooting

Active Directory

Sophos Firewall

Vendor coordination

Tools

Windows troubleshooting

Microsoft 365

AD administration

Job description

Zen Career Pte Ltd is seeking an IT Support Technician for a 1-year contract stationed near Commonwealth MRT. You will provide daily IT support for hardware, software, network, and user issues, and troubleshoot PCs, printers, and peripherals.

You will manage Active Directory functions, assist with Sophos Firewall administration, coordinate IT procurement with vendors, support onboarding/offboarding, and maintain documentation to keep systems running smoothly.