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Zen Career Pte Ltd is seeking an IT Support Technician to provide day-to-day IT support for hardware, software, network, and system-related issues. You will troubleshoot desktops, laptops, printers, and peripherals, and assist with Sophos Firewall and Microsoft Active Directory administration.
The role also involves helping implement AI security policies and governance, monitoring related risks, and coordinating with vendors for AI security assessments.
Details :
Monday - Friday, Office Hours
Working Location: near Commonwealth MRT
1 Year contract, subject to renewal and conversion
Basic up to $6,000
Jobscope :
Provide day-to-day IT support for hardware, software, network, and system-related issues.
Troubleshoot desktops, laptops, printers, peripherals, and other IT equipment.
Perform basic LAN, Wi‑Fi, TCP/IP, DHCP, DNS, and connectivity troubleshooting.
Assist with Sophos Firewall and Microsoft Active Directory administration.
Assist in implementing and maintaining AI security policies, governance frameworks and usage guidelines to ensure the secure adoption of Generative AI tools such as ChatGPT and Microsoft Copilot.
Monitor AI-related security risks, ensure compliance with data protection requirements, manage access controls and coordinate with external vendors on AI security assessments
Manage user accounts, passwords, access permissions, and basic Group Policy requirements.
Set up and deploy computers, laptops, printers, and other IT equipment.
Coordinate with external vendors for quotations, procurement, warranty, repairs, and maintenance.
Maintain IT inventory and basic system documentation.
Support employee onboarding/offboarding and escal…?
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We regret to inform that only shortlisted candidates would be notified
We wish you all the best in your career search.
Zen Career Pte Ltd | EA License No: 24C2559
Charlotte Lim (Limanqi) |EA Personnel No: R23113764