IT & Infrastructure Specialist — AI Security (1-Year)

ZEN CAREER PTE. LTD.; Singapore; On-site; SGD 61,000 - 73,000; Full time

Job summary

Zen Career Pte Ltd is seeking an IT Support Technician to provide day-to-day IT support for hardware, software, network, and system-related issues. You will troubleshoot desktops, laptops, printers, and peripherals, and assist with Sophos Firewall and Microsoft Active Directory administration.

The role also involves helping implement AI security policies and governance, monitoring related risks, and coordinating with vendors for AI security assessments.

Qualifications

• Provide day-to-day IT support for hardware, software, network, and system-related issues.
• Troubleshoot desktops, laptops, printers, peripherals, and other IT equipment.
• Assist with Sophos Firewall and Microsoft Active Directory administration.

Responsibilities

• Assist in implementing and maintaining AI security policies, governance frameworks and usage guidelines to ensure secure adoption of Generative AI tools such as ChatGPT and Microsoft Copilot.
• Monitor AI-related security risks; ensure compliance with data protection requirements; manage access controls and coordinate with external vendors on AI security assessments.
• Manage user accounts, passwords, access permissions, and basic Group Policy requirements.
• Set up and deploy computers, laptops, printers, and other IT equipment.
• Coordinate with external vendors for quotations, procurement, warranty, repairs, and maintenance.
• Maintain IT inventory and basic system documentation.
• Support employee onboarding/offboarding and escalations.

Job description

Zen Career Pte Ltd is seeking an IT Support Technician to provide day-to-day IT support for hardware, software, network, and system-related issues. You will troubleshoot desktops, laptops, printers, and peripherals, and assist with Sophos Firewall and Microsoft Active Directory administration.

The role also involves helping implement AI security policies and governance, monitoring related risks, and coordinating with vendors for AI security assessments.