IT Support Engineer - AD, Networking & Sophos

Zen Career; Singapore; On-site; SGD 40,000 - 67,000; Full time

Job summary

Zen Career Pte Ltd seeks a hands-on IT Support professional to provide daily hardware, software, network and user issue resolution. You will troubleshoot PCs, printers, and basic connectivity while maintaining AD user accounts and security policies.

Responsibilities include deploying and maintaining IT equipment, coordinating with vendors for procurement and warranty support, and assisting with onboarding/offboarding. The role is a 1-year contract based at Commonwealth MRT in Singapore.

Qualifications

• Experience providing IT support in a corporate environment.
• Familiarity with Windows, Active Directory, and Microsoft 365 administration.
• Basic networking knowledge including TCP/IP, DNS, and DHCP.

Responsibilities

• Provide daily IT support for hardware, software, network, and user issues.
• Troubleshoot PCs, laptops, printers, peripherals, and basic network connectivity.
• Manage basic Active Directory functions, user accounts, access permissions, and passwords.

Skills

IT support

Network troubleshooting

Windows troubleshooting

Microsoft 365 troubleshooting

Tools

Sophos Firewall

Active Directory

DNS/DHCP basics

Job description

Zen Career Pte Ltd seeks a hands-on IT Support professional to provide daily hardware, software, network and user issue resolution. You will troubleshoot PCs, printers, and basic connectivity while maintaining AD user accounts and security policies.

Responsibilities include deploying and maintaining IT equipment, coordinating with vendors for procurement and warranty support, and assisting with onboarding/offboarding. The role is a 1-year contract based at Commonwealth MRT in Singapore.