Senior IT Systems & Network Support Engineer

trust recruit pte. ltd.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

trust recruit pte. ltd. is seeking an IT Support professional in Singapore to provide day-to-day technical assistance for hardware, software, and network issues. The role includes troubleshooting desktops, laptops, and printers, plus basic AD management and coordination with vendors.

You will help deploy new equipment, maintain inventories, and assist with onboarding/offboarding from an IT perspective. A diploma or degree in IT or related field is required.

Qualifications

• Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related field.

Responsibilities

• Provide day-to-day technical support to employees for hardware, software, network, and general IT-related issues.
• Troubleshoot desktops, laptops, peripherals, and other office IT equipment.
• Perform basic network troubleshooting, including LAN, Wi‑Fi, IP addressing, connectivity, switches, and related network issues.
• Assist with the administration and troubleshooting of Sophos Firewall.
• Manage basic Active Directory functions.
• Install, configure, troubleshoot, and maintain office printers and network printers.
• Coordinate and liaise with external vendors for IT equipment purchases.
• Hardware replacement and repairs.
• Warranty and support cases.
• Quotations and procurement.
• Installation and maintenance services.
• Assist with the setup and deployment of new computers, laptops, printers, and other IT equipment.
• Maintain basic IT hardware and software inventory records.
• Assist with onboarding and offboarding of employees from an IT perspective.
• Escalate complex technical issues to senior IT staff or external vendors where necessary.
• Maintain basic documentation of IT systems, configurations, equipment, and troubleshooting procedures.
• Ensure IT equipment and systems are kept operational and properly maintained.

Education

Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related field

Job description

trust recruit pte. ltd. is seeking an IT Support professional in Singapore to provide day-to-day technical assistance for hardware, software, and network issues. The role includes troubleshooting desktops, laptops, and printers, plus basic AD management and coordination with vendors.

You will help deploy new equipment, maintain inventories, and assist with onboarding/offboarding from an IT perspective. A diploma or degree in IT or related field is required.