IT Service Engineer - End-User Support & Infrastructure

HI-P SINGAPORE PTE. LTD.; Singapore; On-site; SGD 41,000 - 64,000; Full time

Job summary

HI-P SINGAPORE PTE. LTD. is seeking an IT Support Specialist in Singapore to assist staff at two sites with daily end-user support, basic network issues, and device management.

The role includes helpdesk duties, system administration, asset control, and documentation. You will maintain Windows workstations and servers, assist with backups, security practices, and participate in ISO and cybersecurity audits.

Qualifications

• Diploma or Degree in Computer Science, Computer Engineering or related field.
• MCP or MCSE certification preferred.

Responsibilities

• Provide daily IT support to end-users at two sites (Jurong East and Pioneer).
• Perform basic system and network administration at site level (users, printers, VPN, security).
• Manage IT asset inventory and procurement.
• Prepare IT documentation, policies and procedures; participate in ISO/cybersecurity audits.

Skills

Windows OS

Network maintenance

System administration

Network security

Communication skills

Documentation

Prioritization

Service-oriented

Education

Diploma or Degree in CS/CE or related field

MCP/MCSE certification preferred

Job description

HI-P SINGAPORE PTE. LTD. is seeking an IT Support Specialist in Singapore to assist staff at two sites with daily end-user support, basic network issues, and device management.

The role includes helpdesk duties, system administration, asset control, and documentation. You will maintain Windows workstations and servers, assist with backups, security practices, and participate in ISO and cybersecurity audits.