IT Support Engineer - East

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking an entry-level IT Operations Support specialist in Singapore to assist walk-in customers and handle day-to-day IT operations. You will perform PC imaging, software and hardware installation, troubleshoot issues, and ensure security procedures are followed.

The role includes creating and maintaining documentation of IT systems, participating in team meetings, and supporting IT projects.

Qualifications

• Diploma in IT with minimum 1 year of experience.
• Knowledge of IT operations support and infrastructure basics.
• Basic networking and hardware/software understanding.
• Experience with automation and AI related tasks is an advantage.
• Basic scripting knowledge (Python) is a plus.

Responsibilities

• Supporting walk-in customers, and day-to-day IT operations support.
• Imaging PCs, installing software and hardware; troubleshooting issues; enforcing security procedures.
• Creating and maintaining documentation of IT systems and processes.
• Participating in team meetings and collaborating with other departments.
• Assisting in planning and executing IT projects or activities.
• Conducting research on new technologies and providing recommendations for improvement.
• Able to perform automation and AI related tasks.

Skills

IT Operations

Documentation

Teamwork

Automation

Python scripting

Networking basics

Hardware knowledge

Education

Diploma in IT

Job description

KEY RESPONSIBILITIES:

• Supporting walk-in customers, and day-to-day IT operations support. E.g. PC Imaging, software, and hardware installation troubleshooting all issues, and ensuring security procedures are followed and enforced.
• Creating and maintaining documentation of IT systems and processes
• Participating in team meetings and collaborating with other departments as needed
• Assisting in the planning and execution of IT projects or activities as and when required
• Conducting research on new technologies and providing recommendations for improvement
• Able to perform Automation, AI related tasks

PREFERRED EXPERIENCE:

• Diploma in IT with Min 1 year of experience
• Good knowledge of IT Operations supports.
• Basis Network and Media services supports knowledge.
• Ability to work independently and in a team environment.
• Basic knowledge of computer hardware and software
• Some experience in Automation, AI related tasks
• Some knowledge in scripting skills with knowledge of programming languages, such as Python an added advantage

We regret to inform that only shortlistedcandidates will be notified.

PERSOL Singapore Pte Ltd

RCBNo. 200007268E EA License No. 01C4394

Registration ID