IT Support Cum Admin

AVA Global Pte Ltd; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

AVA Global Pte Ltd is seeking an IT Support/Administrative Assistant to assist staff with computer, printer, and office equipment issues. You will set up computers, email accounts and user access for new employees, perform basic troubleshooting and escalate complex problems as needed.

You will answer phone calls and emails, provide general administrative support, and take on ad-hoc duties as directed by the supervisor.

Qualifications

• Knowledge of Microsoft Office suite and basic IT tools.
• Understanding of computers and IT troubleshooting.
• Willing to learn and work independently.
• Good communication and interpersonal skills.
• Responsible, organised and able to multitask.

Responsibilities

• Provide IT support for computers, printers and office equipment.
• Help staff with hardware and software issues.
• Set up computers, email accounts and user access for new employees.
• Perform basic troubleshooting and escalate major IT issues when needed.
• Answer phone calls, emails and assist with general enquiries.
• Provide general administrative support to the team.
• Perform other ad-hoc duties assigned by the supervisor.

Skills

Microsoft Office

IT troubleshooting

Independent worker

Communication skills

Multitasking

Education

Diploma in IT / equivalent

Job description

Key responsibilities

• Provide IT support for computers, printers, and office equipment.


• Help staff with hardware and software issues.


• Set up computers, email accounts, and user access for new employees.


• Perform basic troubleshooting and elevate major IT issues when needed.


• Answer phone calls, emails, and assist with general enquiries.

• Provide general administrative support to the team.


• Perform other ad-hoc duties assigned by the supervisor.

Requirement

• Minimum Nitec, Higher Nitec, Diploma in IT, or equivalent.

• Knowledge of Microsoft Office


• Understanding of computers and IT troubleshooting.


• Willing to learn and able to work independently.


• Good communication and interpersonal skills.


• Responsible, organised, and able to multitask.