IT Support Analyst: 365, Devices & Collaboration Tech

ELLIOTT MOSS CONSULTING PTE. LTD.; Singapore; On-site; SGD 27,000 - 38,000; Full time

Job summary

Elliott Moss Consulting PTE. LTD. is seeking an IT support specialist to provide Level 1 and Level 2 assistance for end users in our Singapore office.

The role focuses on preserving workplace technology operations, supporting Microsoft 365 apps, and ensuring smooth onboarding and offboarding processes. You will diagnose and resolve issues across devices, meeting room tech, and network connectivity, while coordinating with internal teams and external vendors to uphold service quality and business

Qualifications

• Experience providing L1–L2 IT support to end users.
• Familiarity with Microsoft 365 suite and related services.
• Knowledge of user account management and basic Azure AD.
• Understanding of basic networking and device troubleshooting.

Responsibilities

• Provide L1-L2 technical support for users in the Singapore office.
• Support and troubleshoot Microsoft 365 (Teams, Outlook, SharePoint, OneDrive).
• Troubleshoot desktops, laptops, mobile devices, printers, and conference room tech.
• Perform user onboarding and exit activities (account provisioning/deactivation).
• Maintain accurate asset inventory records and licenses.
• Resolve incidents and service requests within SLAs and coordinate with vendors as needed.

Skills

Microsoft 365

Windows OS

Azure AD/Entra ID

Network basics

ITSM/ticketing

Asset management

Meeting room tech

End-user support

Job description

Elliott Moss Consulting PTE. LTD. is seeking an IT support specialist to provide Level 1 and Level 2 assistance for end users in our Singapore office.

The role focuses on preserving workplace technology operations, supporting Microsoft 365 apps, and ensuring smooth onboarding and offboarding processes. You will diagnose and resolve issues across devices, meeting room tech, and network connectivity, while coordinating with internal teams and external vendors to uphold service quality and business