A technology solutions provider in Singapore is seeking an IT Support Analyst. The role involves installing and configuring computer systems and providing timely technical support to employees. Strong communication skills and attention to detail are essential to resolve IT issues effectively. Candidates should be adept at handling Microsoft 365, support network systems, and liaise with vendors when necessary. This position aims to ensure employees work efficiently with flawless IT equipment.
Qualifications
Good communication skills to assist employees with IT issues.
Strong ability to comply with strict deadlines.
Meticulous attention to detail.
Responsibilities
Installing and configuring computer hardware and software.
Supporting and maintaining office network systems.
Responding to service issues and requests in a timely manner.
Providing technical support across the company.
Setting up accounts and laptops for new users.
Liaising with IT vendors or suppliers for repairs.
Testing new technology and supporting business applications.
Skills
Technical and logical thinking
Communication skills
Ability to prioritize
Tools
Microsoft 365
Trend Micro
SQL
BI Tools
Hyper-V
VMWare
Job description
A technology solutions provider in Singapore is seeking an IT Support Analyst. The role involves installing and configuring computer systems and providing timely technical support to employees. Strong communication skills and attention to detail are essential to resolve IT issues effectively. Candidates should be adept at handling Microsoft 365, support network systems, and liaise with vendors when necessary. This position aims to ensure employees work efficiently with flawless IT equipment.