IT Senior Account Manager (Enterprise Solutions)
Working Hours: Monday to Fridays, 9am - 6pm
Work Location:8 Burn Rd, Trivex, Singapore 369977 (Nearest MRT Tai Seng)
Salary: $7,000 - $8,500 (Basic) + Uncapped Commission + Phone & Transport Allowance
Job Summary
The Senior Account Manager will drivestrategic business growth across Singapore's Enterprise market. This role is responsible for acquiring new enterprise customers, expanding strategicaccounts, and developing long-term trusted advisor relationships with C-level executivesand senior business leaders. The successful candidate will work closely with thecompany's Solution Architects, Professional Services, Marketing and Technology Allianceteams to deliver innovative enterprise technology solutions that solve complex businesschallenges.
Key Responsibilities
Strategic Enterprise Account Development
- Develop and execute strategic account plans for key enterprise customers.
- Identify digital transformation initiatives and align the company’s capabilities withcustomers' business objectives.
- Build executive-level relationships with CIOs, CTOs, CISOs, Heads of Infrastructure,Heads of Applications, Procurement Directors, and business decision-makers.
- Drive wallet share growth through strategic account expansion and long-termaccount planning.
- Conduct regular executive business reviews with key customers.
- Develop business cases and ROI justifications for enterprise customers.
- Leadcommercial negotiations and contract discussions.
Pipeline and Revenue Management
- Build and maintain a healthy qualified sales pipeline in order to meet the assignedannual quota.
- Deliver accuratesales forecasts.
- Monitor opportunity progression and proactively remove sales blockers.
- Ensure opportunities are managed according to the company's sales governanceprocess.
Sales Process Execution
- Lead the full sales cycle from initial pitch to deal closure and overseeing the projectimplementation, coordinating across internal departments.
- Prepare client proposals, presentations, quotations, and contracts.
- Negotiate pricing, terms, and scope of work effectively.
- Maintain updated client records.
Cross-Functional Collaboration
- Work closely with Solution Architects, Marketing, and Project Delivery teams.
- Participate in tender responses, RFP submissions, and client workshops.
- Coordinate customer onboarding and post-sale handover with the delivery teams.
Market & Product Knowledge
- Keep up to date with industry trends, emerging technologies, and competitorlandscape.
- Attend vendor trainings and obtain relevant certifications, when required.
- Contribute to go-to-market planning for new solutions and service
Requirements:
- Diploma or Degree in Information Technology, Engineering, Business, or a relatedfield.
- 6-8 years of successful B2B enterprise technology sales experience, withat least 3-5years in the Singapore Enterprise IT market, preferably within a SystemIntegrator, Managed Service Provider (MSP), Value-Added Reseller (VAR), orEnterprise Technology Vendor.
- Solid understanding of enterprise IT solutions not limited to cloud platforms (AWS,Azure, GCP), infrastructure, networking, cybersecurity, DevOps, and virtualization.
- Proficiency in using productivity tools (e.g., Excel, PowerPoint, Teams).