IT Operations Lead – Retail Tech & Support

Paul Singapore Pte Ltd; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

PAUL Bakery is seeking an IT Project Manager in Singapore to oversee IT initiatives for events and promotions. You will ensure timely delivery of technology products and services, manage external vendors, and coordinate with IT HQ on system implementations.

The role requires a Diploma in Information Technology with at least 2 years of relevant experience. Experience in F&B is a plus; strong communication, analytical skills and the ability to work under tight timelines are essential.

Qualifications

• Diploma in Information Technology
• Minimum 2 years relevant experience
• Experience in the Food & Beverage industry is an advantage
• Good attitude, eager to learn, and strong communication and analytical skills
• Team player with leadership qualities and ability to work under tight timelines
• Ability to work independently with drive and problem-solving mindset

Responsibilities

• Project-manage IT initiatives (events, promotions) and ensure timely delivery of technology products and services
• Oversee system facilitation, enhancements, and upgrades
• Manage external IT vendors and service levels
• Install and configure hardware, software, systems, networks, printers and scanners
• Collaborate with IT HQ to implement and manage systems
• Respond to technical breakdowns and resolve issues
• Diagnose and fix software/hardware faults
• Repair IT equipment and replace parts
• Manage stock of IT equipment and supplies
• Oversee inventory system (Axapta)

Skills

Project management

Vendor management

IT infrastructure

Communication

Analytical

Education

Diploma in Information Technology

Tools

Axapta

POS systems

Job description

PAUL Bakery is seeking an IT Project Manager in Singapore to oversee IT initiatives for events and promotions. You will ensure timely delivery of technology products and services, manage external vendors, and coordinate with IT HQ on system implementations.

The role requires a Diploma in Information Technology with at least 2 years of relevant experience. Experience in F&B is a plus; strong communication, analytical skills and the ability to work under tight timelines are essential.