Retail IT Lead: POS/ERP, Network & Support

BACHA COFFEE PTE LTD; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Bacha Coffee PTE LTD in Singapore invites an IT professional to join the global team. You will provide day-to-day helpdesk support, manage server and network tasks, and configure POS and ERP settings across multi-region stores.

The role requires a degree or diploma in CS and 3–5 years experience with Windows, networking, and firewall administration, plus familiarity with retail or F&B environments. Occasional travel may be needed; you’ll work closely with HQ IT on group initiatives.

Qualifications

• Degree/Diploma in Computer Science or related studies with 3 – 5 years or more working experience
• Good experience in Windows, Networking and Firewall administration, maintenance and technical support
• Must have experience working in Retail and/or F&B industry
• Must have working experience in at least one POS and/or ERP systems
• Experience in configuring and troubleshooting network connectivity issues
• Good communications and problem-solving skill
• Team player and be independent in executing work-related jobs.
• Occasional travelling might be required

Responsibilities

• Day-to-day IT helpdesk support, hardware setups, etc
• Server Administration and Network/Firewall/VPN maintenance
• Manage and configure POS and ERP system settings
• Support and manage store opening projects across multiple regions
• Liaise with HQ IT for all group initiatives, protocols and systems implementation

Skills

Windows administration

Networking

Firewall administration

Technical support

Retail/F&B experience

Education

Degree/Diploma in Computer Science or related

Tools

POS systems

ERP systems

Job description

Bacha Coffee PTE LTD in Singapore invites an IT professional to join the global team. You will provide day-to-day helpdesk support, manage server and network tasks, and configure POS and ERP settings across multi-region stores.

The role requires a degree or diploma in CS and 3–5 years experience with Windows, networking, and firewall administration, plus familiarity with retail or F&B environments. Occasional travel may be needed; you’ll work closely with HQ IT on group initiatives.