IT Operation Specialist

Success Human Resource Centre Pte Ltd.; Singapore; On-site; SGD 35,544 - 42,575; Full time

Job summary

Success Human Resource Centre Pte Ltd. is seeking a dedicated individual for data centre operations in Ang Mo Kio, Singapore. The role involves providing a single point of contact for incidents, managing data centre facilities, and troubleshooting issues in a 12-hour rotating shift environment.

Candidates should possess a Diploma in Computer Science/Electronics/IT, with at least 1 year of relevant working experience. A customer-oriented attitude is essential.

Qualifications

• Minimum 1 year of relevant working experience in IT infrastructure operation.

Responsibilities

• Provide single point of contact for incident, service request and escalation.
• Monitor, manage and maintain data centre operation and facilities.
• Troubleshoot and report system incidents/problem and abnormalities.

Skills

Customer-oriented

Positive working attitude

Education

Diploma in Computer Science/Electronics/IT or equivalent

Job description

Monthly Salary: Up to $3,500 + Shift Allowance $350

Contract Details

• 1 year outsourced contract (Renewable & Convertible)
• Up to $3,500 + Shift Allowance $350
• Ang Mo Kio
• 12 hrs rotating shift (work 2 day, rest 2 days)(time 8pm to 8 am or 8 am to 8 pm)

Job Responsibilities

• Provide single point of contact for incident, service request and escalation.
• Monitor, manage and maintain data centre operation and facilities.
• Daily monitoring of status
• Ensure proper running of the existing data centre systems.
• Perform tape mount and un-mount for the backup operation.
• Handle the portable media storage for off-site storage.
• Liaise with the vendor on maintenance and enhancement issues.
• Troubleshoot and report system incidents/problem and abnormalities.
• Resolve incidents related to routine problems or known issues.
• Adhere to service level agreement for response time and turnaround time.
• Able to work shift including weekends and public holidays.

Period

• 1 year outsourced contract (Renewable & Convertible)

Working Hours

• 12 hrs rotating shift (work 2 day, rest 2 days)(time 8pm to 8 am or 8 am to 8 pm)

Location

• Ang Mo Kio

Requirements

• Possess Diploma in ComputerScience/Electronics/IT or equivalent
• Minimum 1 year of relevantworking experience in ITinfrastructure operation
• Be customer and service-oriented,positive working attitude