IT Officer – Last-Mile Delivery & Warehouse Systems

GREENWERKZ PTE. LTD.; Singapore; On-site; SGD 33,000 - 61,000; Full time

Benefits offered by this job

Competitive salary

Digital transformation exposure

Collaborative team environment

Job summary

Greenwerkz Pte Ltd in Singapore is seeking an experienced IT Officer to develop, implement, and manage systems for our last-mile delivery and warehouse operations.

You will integrate WMS, TMS and delivery apps, design automated workflows, ensure data security, and provide technical support across logistics teams.

Join a fast-growing logistics tech environment, driving digital transformation and process improvements across the company.

Qualifications

• Diploma or degree in IT/CS or related discipline.
• Experience in logistics, last-mile delivery, warehousing, or supply-chain ops preferred.
• Knowledge of WMS, TMS, delivery-management systems, GPS tracking, APIs.
• Familiarity with cloud platforms, cybersecurity, data reporting.

Responsibilities

• Develop, implement, and maintain IT systems for last-mile and warehouse ops.
• Manage and enhance WMS, TMS, delivery apps and related platforms.
• Design digital workflows for parcel collection, sorting, scanning, route planning, and delivery tracking.
• Integrate platforms with barcode scanners, GPS, APIs, portals, and third-party logistics.
• Develop real-time parcel visibility, inventory control, and delivery-status reporting.
• Automate manual processes and improve productivity.
• Maintain security, access controls, backups, and disaster recovery.
• Monitor performance and resolve issues affecting delivery or warehouse ops.
• Manage servers, networks, databases, devices, licenses, and IT infra.
• Collaborate with operations, warehouse, transport, customer service, and management.

Skills

WMS

TMS

APIs

GPS tracking

Data reporting

Cybersecurity

Problem solving

Communication

Education

Diploma or Degree in IT/CS

Tools

WMS software

TMS software

Barcode/QR scanning

GPS tracking

Job description

IT Officer - Last-Mile Delivery & Warehouse Systems

Company: Greenwerkz Pte Ltd

Salary: SGD $3,000-$5,500 per month

Employment Type: Full-Time

Location: Singapore

About the Role

Greenwerkz Pte Ltd is seeking an experienced and solutions-driven IT Officer to develop, implement, and manage technology systems supporting our last-mile delivery, warehouse, and transport operations.

The successful candidate will be responsible for improving operational efficiency through system integration, workflow automation, real-time tracking, data management, and technical support. This position requires a strong understanding of logistics technology and the ability to translate operational requirements into practical and scalable IT solutions.

Key Responsibilities

• Develop, implement, and maintain IT systems for last-mile delivery and warehouse operations.
• Manage and enhance Warehouse Management Systems (WMS), Transport Management Systems (TMS), delivery applications, and related platforms.
• Design digital workflows for parcel collection, sorting, scanning, driver assignment, route planning, delivery tracking, and proof of delivery.
• Integrate internal platforms with barcode scanners, mobile applications, GPS systems, APIs, customer portals, and third-party logistics platforms.
• Develop solutions for real-time parcel visibility, inventory control, vehicle monitoring, driver performance, and delivery-status reporting.
• Identify opportunities to automate manual operational processes and improve productivity.
• Maintain system security, user-access controls, backups, data protection, and disaster-recovery procedures.
• Monitor system performance and resolve technical issues affecting delivery or warehouse operations.
• Manage company servers, networks, databases, devices, software licences, and other IT infrastructure.
• Work closely with operations, warehouse, transport, customer-service, and management teams to understand business requirements.
• Coordinate with external software vendors, technology partners, and service providers.
• Prepare technical documentation, system manuals, process workflows, and user-training materials.
• Train employees, drivers, riders, and operational personnel on the proper use of relevant systems.
• Ensure IT systems and data-handing practices comply with applicable company policies and Singapore regulatory requirements.
• Support future technology projects and the continuous digital transformation of the company.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or a related discipline.
• Experience in logistics, last-mile delivery, warehousing, transportation, courier services, or supply-chain operations is strongly preferred.
• Practical knowledge of WMS, TMS, delivery-management systems, barcode or QR-code scanning, GPS tracking, and proof-of-delivery solutions.
• Familiarity with databases, APIs, cloud platforms, system integration, cybersecurity, and data reporting.
• Ability to troubleshoot software, hardware, network, and operational system issues.
• Strong project-management, analytical, and problem-solving capabilities.
• Able to communicate effectively with both technical and non-technical stakeholders.
• Able to work independently, manage multiple projects, and respond promptly to critical operational issues.
• Experience with route optimisation, fleet-management platforms, mobile applications, or workflow automation will be an advantage.

What We Offer

• Competitive monthly salary of SGD $3,000-$5,500 , depending on qualifications and experience.
• Opportunity to lead technology development for growing last-mile delivery and logistics operations.
• Direct involvement in digital transformation and operational improvement projects.
• Collaborative working environment with exposure to delivery, warehouse, fleet, and transport operations.