IT Junior Engineer (West)

SEARCH AVENUE PRIVATE LIMITED; Singapore; On-site; SGD 36,000 - 43,000; Full time

Job summary

SEARCH AVENUE PRIVATE LIMITED in Singapore is hiring for an IT support role. Location: West; 5 days work week; salary up to SGD 3,500. Provide technical support for computers, software, printers, Wi‑Fi, email, M365 and Google Workspace, remotely or onsite.

You will install and troubleshoot networks, CCTV systems, and assist with AI tools while maintaining technical records and client updates. Travel to client sites may be required.

Qualifications

• 2 years’ IT or network support experience with troubleshooting hardware and software.
• Basic networking knowledge: TCP/IP, LAN/WAN, Wi‑Fi, DNS, DHCP, VPN.
• Willing to travel to client sites and perform on-site and remote support.
• Good communication and customer-service orientation; interest in AI and automation.

Responsibilities

• Provide technical support for computers, printers, Wi‑Fi, email, Microsoft 365 and Google Workspace.
• Install, configure and troubleshoot networks (routers, switches, Wi‑Fi access points, firewalls, VPNs).
• Assist with CCTV installation, configuration, maintenance and troubleshooting (IP cameras, NVR/DVR).
• Explore and support AI tools, workshops and demonstrations; maintain records and client updates.

Skills

IT support

Troubleshooting

Networking basics

Customer service

Tools

Remote support tools

NVR/DVR systems

Windows operating systems

Job description

Location: West

Work Hours: 5 days work week (Mon-Fri 9am-6.30pm)

Salary: Up to $3,500

We regret that only shortlisted candidates will be notified.

Job Scope

• Provide technical support for computers, software, printers, Wi-Fi, email, Microsoft 365 and Google Workspace, resolving issues remotely or onsite.
• Install, configure and troubleshoot networks, including routers, switches, Wi‑Fi access points, firewalls, VPNs and structured cabling.
• Assist with CCTV installation, configuration, maintenance and troubleshooting, including IP cameras, NVR/DVR systems and remote viewing.
• Explore and support AI tools, workshops and demonstrations while maintaining technical records, user guides, support cases and client updates.

Job Requirements

• 2 years' experience in IT, technical or network support, with hands-on troubleshooting of Windows, printers, office equipment and business applications.
• Basic knowledge of networking including TCP/IP, LAN/WAN, Wi-Fi, DNS, DHCP, VPN, routers, switches, firewalls and wireless access points.
• Familiar with remote-support tools, CCTV systems, IP cameras, NVR/DVR equipment and basic IT/network setup, with willingness to travel to client sites.
• Strong communication and customer-service skills, with a proactive, organised approach and interest in AI, automation and emerging technologies.

SAAY EA Registration No.: R25139436

EA License No.: 25C2695